• Downey, California
• Entertainment
• $74K~81K
• Full Time regular employee
•  10:00 am- 2:00 am shift-based schedule within store hours
•  New

Job Description

Position
Food Hall Support Manger

Summary
An amusement store chain is seeking a Food Hall Support Manager.  A Food Hall Support Manager has a variety of responsibilities to ensure smooth operations of Food Hall/Central Kitchen and high standards in food service and Safety.

Essential Duties
1．Learn the recipe and recreate the menu:
・Learn the recipes of our franchise partners and do training until you are able to recreate the recipe in the U.S. (Max 6 month）
・Prep-cook in the Central Kitchen and design the final cooking methods at the Food Hall while maintaining the consistent reproduction of the flavor of each menu item
・Learn the recipes from a couple restaurants and conduct training for the store employees.
・Optimize the store by managing food safety and maintaining and improving quality and cost management
・Manage the menu based on the recipe standards and associated Japanese brand standards
・Create the manual on how to cook & serve the recipes based on Japan
・Participate in developing & improving the menu

2．Preparing and following up with Central Kitchen and Food Hall:
・Support setting up, preparing cooking appliances, and cleaning the Central Kitchen and Food Hall.
・Conduct cooking training and support daily tasks for Central Kitchen and Food Hall employees.
・Follow food safety based on HACCP and conduct risk management.
・Standardize cooking methods, perform quality checks for each cooking process to maintain high quality, and train staff members regarding using, repairing, and maintaining cooking appliances at the stores

3．Team management:
・Cook following the authorized process, submit reports, and, if there are any issues, follow up with staff members and provide additional training to fix the issues
・Attend business trips and adjust your work schedule for the Central Kitchen and Food Hall business
・Increase productivity by educating and assigning staff members, developing a training system, and implementing the training program
・Construct a working environment that facilitates high motivation and performance

4．Finance and budget management:
・Plan the budget and submit the expenses for business trips and training
・Maintain cooking facilities and financial management at the Central Kitchens and each Food Hall store, and report information to management

5．Business trips and communicating with Japan branch:
・Ensure the quality of reproducibility by acquiring the recipes and cooking methods from training at our franchise restaurants in Japan (max 6 months)
・Communicate regularly with the Japan branch and share the situation and progress of the local stores in the U.S.
・Achieve smooth communication between local stores in the U.S. and franchise stores in Japan through the Japan branch
・Share stores’ operation status, future tasks and improvement points to the Japan branch (which is in charge of managing franchises)

6.   Following law and regulations:
・Follow the laws and regulations regarding food safety and business in the U.S.
・Provide and maintain a safe work environment for Food Hall and Central Kitchen employees - patrolling the stores regularly and making sure there are no issues at the stores and handling issues accordingly if there are any

7.   Others：
・Participate in other new projects actively, with quick responses to requests from upper management
・Support future grand-openings and smooth store expansions by going on business trips across the U.S.


Working Hours, Working style
​​​​​​​Two days off per week, shift-based schedule within store hours (10:00 AM – 2:00 AM).
​​​​​​​ Exempt position

Woking Location
Downey, CA 

Salary/Benefit
$74K~81K 

• Medical 
• Dental
• Vision
• 401K
• PTO 

Qualifications
​​​​​​・Food and Beverage industry experience preferred
・Must have a bachelor's degree or equivalent management experience
・5-10 years of managerial/project management experience preferred
・Leadership, communication skill, problem solving ability, and flexibility
・Experience in launching new projects preferred

 

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