• Torrance, California
• Pulp/ Paper
• 70000~80000
• Full Time regular employee
•  Flex

Job Description

Job Description: Amazon Business Operator

◆Position Overview: An Amazon Business Operator is responsible for managing the day-to-day operations of an Amazon seller account. This includes optimizing product listings, managing inventory, handling customer service inquiries, and ensuring a seamless process for order fulfillment. The operator will use Amazon’s Seller Central platform to drive sales, improve product rankings, and maximize profits.
 
◆Key Responsibilities:
Product Listing Management:

• Create and optimize product listings to improve visibility and sales.
• Ensure product descriptions, titles, and images are accurate and compelling.
• Conduct keyword research and implement SEO strategies to enhance product listings.

 
Inventory Management:

• Monitor inventory levels to prevent stockouts or overstock situations.
• Work with the team to replenish stock in a timely manner.
• Track and manage inventory across multiple Amazon fulfillment centers.

 
Order Fulfillment & Shipping:

• Oversee order processing, ensuring that orders are fulfilled on time.
• Work with Amazon’s fulfillment centers or handle FBA (Fulfilled by Amazon) logistics.
• Ensure shipping processes comply with Amazon’s policies and customer expectations.

 
Customer Service:

• Respond to customer inquiries and resolve issues related to orders, returns, or refunds.
• Manage customer feedback and reviews to maintain a high seller rating.

 
Sales Performance & Analytics:

• Track and analyze sales data and create a monthly report
• Monitor and optimize advertising campaigns.
• Monitor market trends to identify future opportunities

 
◆Qualifications

• Previous experience managing an Amazon seller account (FBA or FBM).
• Experience with Amazon SEO, keyword research, and product optimization
• Ability to analyze data
• Basic customer service skills to maintain positive relationships with customers
• A strong passion and enthusiasm for selling Maruman stationery products.

 
◆Work Environment:

• Office-based (Torrance, CA) or remote position, depending on the employer’s requirements.
• Full-time or part-time availability, with flexibility in working hours depending on business needs.

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