• Tustin, California
• Manufacturing
• $23-$24 / hr
• Full Time regular employee
•  8：30～5：30
•  New

Job Description

Position
Sales Support 

Summary
We are looking for a Sales Support/Ordering processing for our team (bi-lingual in Japanese). We have great benefits package.

Essential Duties
Order Processing tasks:
· Review customer’s purchase order and support documents after sales reviewed.
· Input customer’s purchase orders to issue Sales Order, Purchase Order, and Invoice in ERP system.
· Issue Purchase Order to parent company.
· Issue Order Acknowledgement to customers.
· Communicate with sales, customers, engineers, and Parent Company regarding order status.
· Sent Invoice to customers (from ERP system and/or upload customer’s portal site).
· Issue and sent Proforma Invoice to customer, and follow up with customer and accounts receivable.
· Sent shipment notice to customer with shipping documents.
· Weekly and Monthly Purchase & Sales, and inventory check on ERP system.
 
Sales Support tasks:
· Support set up customer account (collect customer information and process credit application into ERP system.
· Support shipment inquiry with customers and/or parent company.
· Support for processing customer item updates and other change requests
· Support Audit Preparation for Internal Control.
· Send promotion sample and flyer to customer.
· Maintain stock sample inventory and flyer.
· Occasionally ship some other items to sales, parent company, and/or customer.
· Other duties as required by supervisor.

Working Hours, Working style
8：30～5：30
Hybrid

Working Location
​​​​Tustin, CA

Salary/Benefit
$23-$24

・401(k)
・Dental insurance
・Flexible schedule
・Flexible spending account
・Health insurance
・Life insurance Paid time off Tuition reimbursement
・Vision insurance

Holidays
Saturdays, Sundays, and public holidays

Qualifications​​​​​​​
​​​​​​​· Fast learner not only with adaptable/flexible mind but also with ability to multi-task in a dynamic and growing work environment.
· Ability to prioritize and work in fast-paced environment.
· Detail oriented with ability to complete analysis of business data.
· Data input accuracy
· Good communication between sales support team, sales team, accounting, applied engineer team, customer, parent company, and others.
· Good team player.
· Being proactive.
· Excellent verbal and written communication skills.
· Basic computer skills – Microsoft Office, Outlook, Excel.
· Working knowledge of QuickBooks, SAGE, SAP Business One or equivalent is preferred.
· Basic knowledge of Import and Export is preferred.
· Language: Japanese (Native level) and English (Business level) required.
 

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