• Duluth, Georgia
• Trading
• $49,000
• Full Time regular employee
•  8:30 AM – 5:30 PM

Job Description

Position:
Japanese Bilingual Sales Assistant

Summary:
The Sales Assistant is responsible for providing comprehensive support to the sales team and delivering exceptional customer service. This role involves managing sales orders, coordinating domestic and international shipments for machinery, parts, and accessories, and ensuring smooth administrative operations.

Essential Duties:

1. Sales Support (80%)

   • Respond promptly and professionally to customer and supplier inquiries via phone, email, and fax.
   • Provide information on products and services, solicit sales, and prepare price quotes.
   • Develop promotional materials such as product catalogs, flyers, presentations, and marketing documents.
   • Translate materials between English and Japanese as needed.
   • Conduct market research on industry trends, new products, and competitors to support strategic planning.

2. Sales Administration (80%)

   • Process and input sales orders into accounting systems.
   • Generate purchase orders and invoices and prepare monthly sales reports.
   • Manage inventory and participate in physical audits.

3. Shipping Coordination (80%)

   • Arrange domestic and international shipments with freight forwarders.
   • Ensure compliance with customs and trade regulations.
   • Track shipments, resolve issues, and maintain accurate shipping records.

4. Office Support (20%)

   • Answer calls, manage mail, and order office supplies.
   • Greet visitors and coordinate office events.
   • Maintain administrative databases and assist with various office tasks.

5. Team Collaboration and Continuous Improvement (20%)

   • Support colleagues as needed and propose process improvements to enhance efficiency.

Working Hours and Style:

• Hours: 8:30 AM – 5:30 PM, Monday to Friday.
• Probationary Period: 3 months.

Location:

• Office-based role in Duluth, Georgia.

Salary and Benefits:

• Annual Salary: $49,000.
• Benefits: Medical, dental, vision insurance, and 401(k).

Holidays:
Paid time off and holidays as per company policy and state regulations.

Qualifications:

• Language Skills: Fluency in Japanese and English is required; Spanish is a plus.
• Education: Associate’s degree or equivalent from a two-year college or technical school.
• Experience: A minimum of 5 years of experience in import/export or sales administration.
• Skills:
  • Proficiency in Microsoft Office and accounting systems.
  • Strong organizational, communication, and problem-solving abilities.
  • Ability to multitask effectively and perform under pressure in a dynamic environment.

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