• Frisco, TX or Chicago,IL, Texas
• IT
• $100K - 120K (TBD)
• Contract employee
•  9:00-18:00

Job Description

【Position】 
Client Issue Solution Specialist (Business Planning Division)

【Summary】
A major Japanese IT consulting company is recruiting for a Client Issue Resolution Specialist position.

【Essential Duties】

• Achieve agreed sales target 
• Gather market intelligence and capture industry common issues, potential needs to develop sales strategies to receive both consulting project and IT solution implementation project mainly from Japanese client in America.
• Build and maintain sustainable client relationships with Management level and senior experienced persons in lower level at Sales & Marketing, Procurement, Manufacturing execution, Production control and IT department who knows details of business operation and issues, serving as a trusted advisor throughout the sales
• Create/update/share account plan for potential client as per request from your supervisor
• Report weekly sales activity to your supervisor
• Identify potential clients and cultivate a robust pipeline of sales leads with a given sales status which you report weekly to your supervisor, drive revenue growth and convert leads into loyal customers.
• Cner who is ERP /SaaS company for of ERP/SaaS license resale business to provide insigh ollaborate proactively with our consulting team, system implementation team and partts into customer requirements and market demands.
• Propose to our client the best consulting service and IT solution service including innovation to solve client issue leveraging your industry domain knowledge and deep understanding of issues through close communication with several stakeholders.
• Act as a liaison between system implementation team and the clients, ensuring smooth communication and prompt resolution of queries.
• Develop our standardized sales process and sales deck and continue to update it as per request from your supervisor to realize the most effective and efficient sales process and it’s performance.

【Working Hours, Working style】
9:00-18:00
Hybrid work style (Office work and remote work) 

【Working Location】
Chicago or Frisco, TX

【Salary, Benefit】


【Qualifications】

• Bachelors degree in Computer Science, Engineering, or equivalent
• Logical thinking, Well organized and structured documentation skills.
• Strong presentation and negotiation skills.
• Proven experience in a similar role as IT strategy consultant who conduct a thorough analysis of the client's current IT systems and infrastructure, evaluate the client's IT needs and align them with industry best practices and develop IT roadmaps and milestones that align with business objectives to track progress
• Proficiency in CRM/SCM software or cloud services.
• Proven track record in a Pre-Sales Representative role with a focus on ERP/SaaS solution selling.
• 3-5 years working experience in consulting firms
• 5-10 manufacturing industry expertise (Business strategy trend, Business operation process knowledge, Industry IT solution knowledge) 
• System development planning and implementation experience (Scratch from zero, ERP, SaaS)
• Own relationship and connection with SaaS implementation company for consignment

 

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