• Santa Clara, California
• Machinery
• $113K～130K
• Full Time regular employee
•  Flexible working hours (evening meetings with Japan HQ/early morning with Europe)
•  New

Job Description

【Position】
Account Manager & Business Development

【Summary】
This position is responsible for meeting sales goals by performing territory management, product presentations, performance management, successful negotiation, and effective sales planning to assist the company in meeting the corporate objectives.

【Essential Duties】
-- BUSINESS DEVELOPMENT --
 • Achieves the sales quota which is discussed and agreed between the incumbent and management.
 • Travels through assigned territory to call on existing and prospective customers, and to attend trade shows for business opportunities.
 • Develops new businesses through introduction of the company and product positioning.
 • Researches and compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trades shows, Internet Web sites, referrals and other sources.
 • Researches market conditions and conducts feasibility studies to determine market demand for existing and new products or services.
 • Gathers, analyzes, and compares competitor data and pricing to that of the Company for benchmarking purposes in evaluating market position.
 • Prepares presentation materials for sales and marketing purposes.
 • Calls on delinquent accounts and collects payments.
 • Attends departmental sales meetings to discuss project status and prospective customers.
 • Provides input to management on new product or service features to be developed to meet current and future customer needs in the U.S.
 • Builds and maintains relationships with key customers and accounts.
 • Achieves the sales quota which is discussed and agreed between the incumbent and management. 

 -- ACCOUNT MANAGEMENT --
 • Communicates with customers via phone or email; receives and processes purchase orders, purchase confirmations, invoices, order cancellations or changes in product/delivery schedules.
 • Informs customers of prices, shipping dates, anticipated delays, and any additional information needed by customers.
 • Follows up on sample, literature, and specification requests.
 • Understands every account/customer special requirements, and ensures such items are recorded and properly outlined for each sales order.  • Reviews orders for accuracy and product availability; enters orders into the system.
 • Checks inventory level and places purchase orders.
 • Investigates customers’ complaints and inquiries and provides solutions.
 • Completes requests for return merchandise authorization (RMA) and failure analysis
 • Maintains records or logs of important customer calls received or information provided.
 • Compiles statistics and prepares various reports for management. 

【Essential Duties】
 • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
 • Performs other duties and projects as assigned by Company management.
 • Maintains high ethical standards in the work place.
 • Reports all irregular issues and problems to management for solution.
 • Maintains good communication with supervisors, other staff members, customers and others.
 • Complies with all company policies and procedures. 

 【Essential Duties】
Analysis, Initiative　/Follow-through, Judgment, Time Management, Dependability/Commitment, Diplomacy, Ethics, Employee Development, Flexibility/Adaptability, Leadership, Negotiation, Planning & Organization, Presentation, Problem-Solving, Supervisory. 

【Working Hours, Working style】
 • Flexible working hours (evening meetings with Japan HQ/early morning with Europe)
 • Domestic and International travel (25% - 35%) - urgent travel sometimes necessary

【Working Location】
Santa Clara, CA
( flexible to travel )

【Salary, Benefit】
$113k ~ $130k+ DOE
Medical, Dental, Vision ( 100% of monthly premiums for Employee,spouse/partner, and dependent children fully paid
for by the Company )
Life Insurance, 401K, Paid Vacation, Paid Sick/Family Leave, Sabbatical, Commuting Allowance(from home to office), Mindfulness/Self-Inmrovement, Amazon&Internet Reimbursement

【Qualifications】
• Japanese and English bilingual required (read, write, speak at fluent level)
• Semiconductor capital equipment sales experience required
 (equipment used in the semiconductor process such as deposition, lithography, etch, cleaning, wafer bonding/debonding), B2B sales, and account management
• Proactive, motivated, and energetic personality
​​​​​​​• Strong communication and negotiation skills, strategic thinking
​​​​​​​• Familiarity with market trends, competitive analysis, sales forecasting, and presentations
​​​​​​​• Leadership skills to drive revenue growth and support cross-functional teams
• Bachelor’s degree (B.A.) in Business Administration or equivalent from four-year college or university; or four to ten years’ related experience and/or training; or equivalent combination of education and experience.
• 7-10 years of similar experience. 

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