• Itasca, IL
• IT -- Telecommunication
• $65K-
• Full Time regular employee
•  9:00am-5:00pm

Job Description

- Regularly contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services;
- Customarily and regularly engage in outside sales activities, including but not limited to obtaining orders and/or contracts for services and/or use of the company facilities, while away from the employer’s place(s) of business, including away from a home office if applicable;
- Accurately and quickly answer any and all customer(s) questions, relating to our products, services, prices, availability, credit terms, and any other matters inquired about by the customer(s);
- If and when required/requested, provide quote prices, credit terms, bid specifications and/or any other similarly related information;
- Emphasize product features, based on an analyses of the customers' needs and on your technical knowledge of the product’s capabilities and limitations;
- Negotiate prices, terms of sales, and/or service agreements;
- Maintain accurate customer records, using the automated systems provided;
- Continuously identify new prospective customers, by using business directories, following leads from existing clients, participating in organizations and clubs, and attending seminars and conferences;
- Prepare sales contracts for orders obtained, submit orders for processing, and assist in the collection of any and all outstanding account receivables (A/R), by contacting the customers directly;
- Select the correct products and/or assist customers in making product selections, based on the customers' needs, product specifications, applicable regulations, specifications and/or applications;
- Collaborate with colleagues and exchange information with same, including but not limited to selling strategies and marketing information;
- Prepare accurate and self-explanatory sales presentations and proposals, for purposes of presenting and explaining our products to customers.

Requirements

- Persuasion: Must possess the ability to deliberately influence others to change their minds, attitude, opinion, or behavior;
- Social Perceptiveness: Must possess the skill of being aware of others' reactions and understanding why they react as they do, by picking up information from physical appearance, verbal, and nonverbal communication;
- Service Oriented: Must always and actively look for ways to support those that require support, including but not limited to co-workers and customers;
- Critical Thinking: Must possess the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
- Active Learning: Must understand the implications of new information for purposes of both current and future problem-solving and decision-making.
- Coordination: Must possess the ability to adjust your actions in relation to others' actions.

Skills

- Communication Skills: Must possess the ability to express yourself clearly and logically both orally and in writing, and to communicate professionally and effectively with a wide range of individuals;
- Active Listening: Must be able to: a) give full attention to what other people are saying, b) take the time to understand the points being made by others, c) ask questions as appropriate, and d) not interrupt at inappropriate times;
- Reading Comprehension: Must possess the ability to understand contractual terms and conditions, pertaining to work and sales related documents, including but not limited to quotes, bids, service orders, service agreements;
- Negotiation Skills: Must possess the ability to get people to settle and reconcile their differences, by compromise or agreement while avoiding arguments and disputes;
- Language Skills: English Business Level, and Japanese Native Level;
- Software Applications Skills: Must be experienced in the use of all Office Suite Software.

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