• Los Angeles, California
• Food
• 70-120K+Bonus
• Full Time regular employee
•  Mon-Fri 8 hours a day (flexible)
•  New

Job Description

Position
Relationship Manager

Summary
The role of the Relationship Manager serves as the main point of contact for assigned clients and work to ensure their satisfaction and retention. Some key responsibilities include maintaining a thorough understanding of our key customers’ strategy and buying behavior, developing successful sales strategies (working with Business Development Managers) and building long-lasting relationships with key stakeholders. A key objective for the Relationship Manager is to grow and drive revenue.

Essential Duties
1. Manage a portfolio of accounts assigned to you and develop and implement effective sales strategies to drive sales and GP$ growth.
2. Report all call results and market researches under account profiles company’s CRM Salesforce
where sales leadership can view progress.
3. Coordinate with various internal departments to ensure that customer requests are handled
appropriately and in a timely manner, troubleshoot and resolve service issues and concerns.
4. Regularly reviewing sales performance, aiming to meet or exceed targets.
5. Monitor competition and ensuring our products and services consistently meet customer needs.
6. Conduct regular business reviews and plan meetings with customers.
7. Provide expert customer insight to product, marketing and sales teams.
8. Meet quarterly goals and KPIs set by Sales Director.
9. Check inventory levels regularly to meet customer demands.
10. Communicate prices with customers on regular basis.
11. Check regularly on accounts receivables to make sure all accounts are up to date in payments. For accounts, who are behind, address customers and set plans to make sure payments are paid.
12. Support Sales Team and Company Initiatives.
13. Participate in Food Shows and Sales Trainings for our customers if needed.
14. Travel to Headquarters for Sales Meetings a few times per year.

Working Hours, Working style
Daily Start Time:  6:00 AM - 8:30 AM
Daily End Time:  3:00 PM - 5:30 PM
Mandatory Daily Working Hours: 8 net hours (unless vacation or sick leave is used)
Lunch Break: Must be taken between 11:30 AM - 1:30 PM, with a minimum of 30 minutes
​​​​​​​
​​​​​​​Basically remote, with occasional direct visits to customer sites.

Woking Location
Los Angeles, CA 

Salary/Benefit
$70K-$120K. In addition to the bonus ($10,000-24,000/year), there is a small incentive for sales of certain products. (0.8-0.9% commission on new sales of applicable products* for several months up to 2 years, etc.)
・​​​​​​​Health,Vision and Dental insurance (Employee:80%, Dependents:50% covered by Company),
・401K(Company to contribute 3% of annual compensation guaranteed)
・Paid Vacation(1 st year of Employment: Pro-rated based on the month of hire, 2 nd -5 th years: 10days, 6 th -10 th :13days, 11 th years-:15days)
・Sick Leave(72hours)

Holidays
​​​​​​​Exempt​​​​​​​

Qualifications
​​​​​​​- Fluency in English (required)
- Japanese is preferred.
- Experience in outside sales of processed seafood and Asian food products is preferred.
- Proactive with the ability to visit end users.
- Use of personal vehicle during sales.
- Valid driver's license and willingness to travel for customer visits.
- Must be legally authorized to work in the United States.
-Travel to headquarters approximately twice a year.

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