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*Maintains customer promotional and replacement excel database files.*Resolves pricing discrepancies on customer invoices.o Regular v. Special prices; forward resolutions to manager.?*Provide customers with special product information as neededo Including but not limited to promotional or sales period information.?*Process customer sample requests, arranging shipments.?*Maintain customer database, prepare and distribute monthly reports.*Any other job duties that may be assigned or supportive in nature.?Partial Receptionist Job Duties:?*Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.?*Directs visitors by maintaining employee and department directories; giving instructions.?*Maintains security by following procedures; monitoring logbook; issuing visitor badges.?*Answers, screens and forwards any incoming phone calls while providing basic information whenneeded.*Receive and sort packages sent to office.?Partial Order Clerk Job Duties:?* Process customer orders, ensuring order accuracy?* Prepare daily invoices and shipping documents?* Contact customers about order information?* Unit prices, shipping dates, and any anticipated delays.?* Receive and respond to customer complaints.* Verify customer order information,?* Checking it against previously obtained information as necessary.?* Direct S&L departments of customer orders and shipping addresses.?* Upsell additional merchandise to prospective or current customers by telephone.?* Create order-related statistics, and prepare reports for management.? ?
Data Entry Skills, Reporting Skills, Administrative Writing Skills, Customer Focus, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork
Health insurance (50%)PTOSick Leave (24 hours/year)Bonus (depends on business performance)Target gift card ($8/month if the department the one belongs to did not have any injured accident)Cal-savers (retirement program)1-hour lunch break