• Wood Dale, Illinois
• Transportation/ Logistics
• 48-55K
• Full Time regular employee
•  9:00AM – 6:00PM
•  New

Job Description

Position
Logistics & Warehouse Operations Coordinator (3PL)


Summary
​​​​​​This role functions as a Customer Support and Warehouse Operations Coordinator, responsible for overseeing daily warehouse activities while providing high-quality customer service and logistical support. The position plays a key role in ensuring smooth coordination between clients, vendors, and internal teams, managing order fulfillment, inventory accuracy, and timely delivery. Strong communication, multitasking, and organizational skills are essential to maintain operational efficiency and customer satisfaction.

Essential Duties

Warehouse & Operations Management

• Manage and oversee warehouse operations including inventory control, receiving, and outbound shipping.

• Ensure efficient utilization of space, resources, and workforce to maintain smooth warehouse performance.

• Monitor workflow and implement process improvements for efficiency and accuracy.

Customer Service & Logistics Coordination

• Handle customer inquiries and coordinate booking, documentation, compliance, delivery, and warehouse communication.

• Track shipment status and act as a liaison between customers, vendors, and carriers.

• Investigate and resolve customer's  issues promptly and professionally.

• Provide support for invoicing operations (distribution shipments).

Administrative 

• Manage billing and invoice documentation accurately and in a timely manner.

• Support setup of customer credit terms in accordance with company policies.

• Submit expense reports and maintain accurate records.

• Additional administrative or financial tasks may be assigned as needed by the reporting line or management.

Working Hours, Working style
9:00 AM – 6:00 PM, Onsite

Woking Location
​​​​​​​Wood Dale, IL

Salary/Benefit​​​​​​​

• $48,000 (equivalent to $23.08/hour) – $55,000 ($26.44/hour)（DOE）
  ​​​​​​​ Hourly, non-exempt

• Medical, Dental, Vision Insurance

• 401(k) with company match

• Paid vacation & sick leave

• 14 paid holidays

​​​​​​​
Qualifications
​​​​​​​

• Experience in logistics, supply chain, or 3PL operations.

• Knowledge of warehouse management and billing/invoicing processes.

• Strong communication and problem-solving skills.

• Proficiency in Microsoft Office and logistics management systems.

• Bilingual (English/Japanese) preferred but not required.

 

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