• Tustin, California
• Manufacturing
• $23-$24 / hr
• Full Time regular employee
•  8：30～5：30
•  New

Job Description

Position
Sales Support Team

Summary
We are looking for a Sales Support/Ordering processing for our team (bi-lingual in Japanese). We have great benefits package.

Essential Duties
・Review customer's purchase order and support documents after sales reviewed.
・Input customer's purchase orders to issue Sales Order, Purchase Order, and Invoice in ERP system.
・Issue Purchase Order to parent company.
・Issue Order Acknowledgement to customers.
・Communicate with sales, customers, engineers, and Parent Company regarding order status. ・Send Invoice to customers (from ERP system and/or upload customer's portal site).
・Issue and sent Proforma Invoice to customer, and follow up with customer and accounts receivable.
・Send shipment notice to customer with shipping documents.
・Weekly and Monthly Purchase & Sales, and inventory check on ERP system.
・Support set up customer account (collect customer information and process credit application into ERP system.
・Support shipment inquiry with customers and/or parent company.
 ・Support for processing customer item updates and other change requests Support Audit Preparation for Internal Control.
・Send promotion sample and flyer to customer. Maintain stock sample inventory and flyer.
・Occasionally ship some other items to sales, parent company, and/or customer. Other duties as required by supervisor.

Working Hours, Working style
8：30～5：30
Hybrid

Working Location
​​​​Tustin, CA

Salary/Benefit
$23-$24

・​​​​​​​401(k)
・Dental insurance
・Flexible schedule
・Flexible spending account
・Health insurance
・Life insurance Paid time off Tuition reimbursement
・Vision insurance

Holidays
​​​​​​​Saturdays, Sundays, and public holidays​​​​​​​

Qualifications​​​​​​​
・ Japanese (Required)
・Fast learner not only with adaptable/flexible mind but also with ability to multi-task in a dynamic and growing work environment.
・Ability to prioritize and work in fast-paced environment.
・Detail oriented with ability to complete analysis of business data.
・Good communication between sales support team, sales team, accounting, applied engineer team, customer, parent company, and others.
・Good team player.
・Being proactive.
・Excellent verbal and written communication skills. Basic computer skills – Microsoft Office, Outlook, Excel.
​​​​​​​・Working knowledge of QuickBooks, SAGE, SAP Business One or equivalent is preferred.
・Basic knowledge of Import and Export is preferred.
 

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