• Itasca, Illinois
• Trading
• 90K~95K
• Full Time regular employee
•  9:00-18:00
•  New

Job Description

Position
IT Infrastructure and Operations Specialist 

Summary
This role offers a unique opportunity for a mid-level IT professional (3–5 years of experience) to own projects, work cross-functionally with global teams, and grow into a leadership track. Ideal candidates are detail-oriented, solution-driven, and excited to contribute to a bilingual, multicultural setting.

Essential Duties
You'll serve as a technical point of contact for infrastructure, networking, and operations. This includes hands-on support as well as proposal development and implementation to ensure performance, security, and stability across systems. Your key focus areas will include:

System & Cloud Administration
o Manage Microsoft Windows Servers and Azure IaaS/PaaS environments
o Administer tools including M365, Entra ID (formerly Azure AD), Intune, Jamf, DNS, DHCP, and EDR
o Support patching, scripting, imaging, and upgrades

Network Management
o Maintain WAN/LAN and devices including firewalls, switches, routers, VPN, and access points
o Implement and monitor network security and performance improvements
o Understand and manage advanced protocols such as SD-WAN, OSPF, BGP

Operations Support
o Provide Tier 1–2 support and backup help desk coverage
o Maintain inventory, perform system updates, and manage vendor relationships
o Ensure timely response to internal support tickets (Jira experience a plus)

Infrastructure Strategy & Documentation
o Support DR planning, audits, policy documentation, and security protocols
o Analyze IT projects and vendor options, contributing to proposals and presentations

Working Hours, Working style
​​​​​​​9:00-18:00, 100% at office

Working Location
Itasca, IL 

Salary/Benefit
$90–95K
 ​​​​​​​​​​​​​100% Company-paid health, dental, and vision insurance.
Generous paid time off and holidays.
Retirement savings plans with company match.

Holidays
Weekends, Holidays

Qualifications
Who You Are
3–5+ years of IT infrastructure, operations, or network support experience in a corporate environment
Comfortable managing a range of systems and tools including Azure, Intune, M365, and networking gear
Clear communicator who can translate technical concepts for all levels of the organization
Passionate about process improvement and always learning
Able to work cross-functionally and collaborate with a multicultural, global team

Preferred Qualifications
Bachelor's degree in Information Systems, Cybersecurity, or related field
Bilingual English/Japanese preferred but not required
Experience in regulated environments or familiarity with IT governance is a plus
Travel required up to 10% (semi-annually to MI and CA)
Must be able to attend global meetings outside of standard business hours
Valid passport required

Apply Now