• Savannah, Georgia
• Transportation/ Logistics
• $55K - 60K
• Full Time regular employee
•  Monday - Friday; 09:00 - 17:00
•  New

Job Description

Position
Sales & Operations Representative

Summary
A logistics company is seeking a qualified Sales & Operations Representative. You will be responsible for managing client relationships and ensuring smooth logistics and freight forwarding operations. This hybrid role combines sales responsibilities with hands-on operational support to drive business growth and ensure exceptional service delivery. Fluency in English is required; Japanese language skills are a plus.


Essential Duties

• Develop and maintain relationships with both new and existing key accounts, promoting the company's logistics services.
• Conduct client visits to generate new business and strengthen existing partnerships.
• Create and send detailed quotations to customers, ensuring competitive pricing and service offerings.
• Provide exceptional service to clients, addressing inquiries, resolving issues, and maintaining long-term satisfaction.
• Attend and oversee the loading/unloading of shipments at port facilities, warehouses, customer sites, and other relevant locations to ensure smooth operations.
• Collaborate closely with the operations team to ensure seamless handling of shipments, both domestic and international.
• Manage import and export processes, ensuring strict adherence to U.S. and foreign government regulations.
• Prevent violations by ensuring all procedures are fully compliant.
• Prepare and submit all necessary import and export documents, ensuring accuracy and compliance.
• Oversee the movement of goods for domestic and international deliveries, planning and tracking shipments to ensure timely arrival.
• Handle any issues with customs officials when necessary.
• Organize transportation activities, ensuring on-time deliveries that meet critical deadlines.
• Lead the carrier selection and negotiation process, establishing and maintaining strong contractual and business relationships.
• Monitor compliance with agreements and address any operational issues with vendors.
• Adhere to and enforce company policies and regulations to maintain a high standard of operations.
• Perform other job-related duties as assigned, contributing to the overall success of the operations.

Working Hours, Working style
Monday - Friday; 9:00 - 17:00 
1 hour lunch, Overtime as needed

Woking Location
Savannah, CA

Salary/Benefit
$55K - 60K DOE

Holidays
Saturdays, Sundays, and major US holidays

Qualifications

• Minimum 2-3 years of experience in a freight forwarding company, with hands-on experience in export and import operations.
• In-depth knowledge of import and export regulations.
• Proven experience in contract and rate negotiations with subcontractors.
• Familiarity with Transportation Management Systems (International and Domestic).
• Ability to thrive in a fast-paced environment, multitask, and communicate effectively with personnel at all levels, both within the company and externally.
• Strong ability to work in a multicultural, international environment alongside global colleagues.
• Self-motivated and proactive, with a keen attention to detail.
• Fluency in English and Japanese is a plus.

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