• Farmington Hills, Michigan
• General Trading
• 62K-72K
• Full Time regular employee
•  9:00-17:00

Job Description

Position
SALES COORDINATOR

Summary
​​​​​​​Provides sales support and promotion to contribute to and facilitate SMA Sales Group’s
ability to meet its sales goals.

Essential Duties
​​​​​​​SALES PROMOTION & SUPPORT
1. Order Process and Management
Receives and processes complex orders for a variety of imported and exported
products including but not limited to the existing items. Maintains detailed data
and inputs orders received. Monitors inventory levels in comparison to sales
orders from the customers. For non-inventory business, as orders are received,
creates Purchase Orders from the account system and sends to manufacturer.
Checks lead time and availability.
2. Delivery Management
Maintains close communication, often of a complex nature, with domestic and
international buyers, domestic and international suppliers, warehouses, truckers,
brokers and US customs primarily via e-mail or by telephone. (e.g. delivery and
packing arrangements, shipment problems, quantity, quality or pricing issues,
product information, warehouse loading instructions, customs issues, additional
documents needed, tracking shipments, damaged goods etc.) Investigates and
resolves complex discrepancies and problems, informing Sales Personnel and/or
Manager of outcome.
3. Sales Promotion
Promotes new products sales, including researching product/competitor/customer
information and receiving inquiries, to potential customers in cooperation and
direction with Sales Personnel and/or Sales Manager.
4. Documents Process
Prepares sales documentation in the account system including but not limited to
invoices, contracts, packing lists, merchandise payments to suppliers etc.
5. Inventory Control
Prepares and maintains Excel spreadsheets to ensure proper inventory levels.
Reviews inventory levels on warehouse record as needed. Compares internal
inventory record to end of the month warehouse report. Investigates and resolves
any inventory discrepancies. Places production orders to suppliers by maintaining
inventory levels at the proper level of monthly usage based on Sales Manager’s
direction.
6. Custom Clearance Control
Provides customs clearance documents to customs clearance brokers. Provides
customs clearance forms (e.g. entry forms and clearance forms) and other
documents to Compliance Department of Sojitz Corporation of America as
required.
7. Logistics Coordination
Analyzes shipping information (e.g. rate, mode, volume etc) and recommends
and/or chooses best transportation option to meet customer’s needs. Researches
alternative product/logistical arrangements. (e.g. coordinates different carriers to
meet earlier schedule etc.) Negotiates logistics, transportation and other related
rates with service providers.
8. Documents Control
Reviews and compares bills, invoices, and B/L’s for accuracy to ensure that
documentation supports correct amounts.
9. Payment Collection
Conducts collection calls for outstanding payments, both domestic and
international.

​​​​​​​ACCOUNTING
1. Payment Process
Processes Accounts Payable for merchandise payments, warehouse and
transportation fees etc. Creates payment instructions in the account system,
receives approvals and forwards to SMA’s Controller for payment.
2. Deposit Process
Receives checks or payment information from customers and notifies SMA’s
Controller.
3. Cash Flow
Enters the forecast information regarding Payable and Receivable in Cash Flow
chart.
4. Others
Assist both Accounting and General Affairs needs where can be feasibly filled.

SECONDARY FUNCTIONS
1. Compliance Document Filing
Complies with Risk Management and Legal requirements for file maintenance,
document retention and accounting issues.
2. Closing Process
Reviews and analyzes payment instructions and other documentation to ensure
accuracy for monthly closing. Makes adjustment entries in the account system, as
necessary.
3. Assistance
Contributes to team effort by accomplishing related results as needed.

Working Hours, Working style
9:00-17:00 (Lunch 1h)

Working Location
Farmington Hills, MI

Salary/Benefit
62K-72K +Annual bonus
Non-Exempt

Qualifications
​​​​​​​EDUCATION, EXPERIENCE AND SKILLS REQUIRED
・Knowledge of import/export procedures, terminology and documentation.
・Ability to communicate effectively (verbally and in writing) with those of all levels
inside/outside the Company
・Knowledge of basic accounting/bookkeeping practices.
・Ability to handle many responsibilities at once
・Strong organizational and time management skills
・Flexibility
・Must possess analytical skills, meet deadlines and maintain confidential information
・Proficient with Microsoft office

ADDITIONAL PERTINENT INFORMATION
・This position is responsible for performing sales promotion and also providing sales
support to SMA Sales Group, as described in Essential Functions.
・This position is responsible for import, export and agent business. This position needs
strong time management skills in order to handle the volume and variety of products in a
manner of multi-functional self engagement.
・The position is responsible for solving non-routine problems of a moderate to complex
nature. The incumbent uses her/his discretion to resolves issues and will inform the Sales
・Manager on how she/he is planning to handle a non-routine situation. Some degree of
creativity is required for the position to resolve problems. Responsibilities are performed with minimal supervision. The position acts independently and is required to demonstrate
initiative and possess moderate analytical skills.

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