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Sales (Marketing and Client Coordination Representative)

Sales (Marketing and Client Coordination Representative)

日系の大手損害保険会社よりSalesの募集です。損害保険での営業経験または保険ブローカーでの営業経験者必須です。英語環境でのお仕事、お客様は日系企業です。　　

10/2/2024 求人No. 13975

Job Description

Job Title: Marketing and Client Coordination Representative	FLSA Status: ü Exempt ð Non-Exempt
Department: Marketing and Client Coordination	Salary Band: H/I
Location: Los Angeles	Approved By:
Reports To: Marketing and Client Coordination Manager	Approved Date:

Summary/Job Purpose:

The Marketing and Client Coordination Representative is accountable to help with the development and retention of business. The individual must plan, direct and collaborate with internal teams (e.g. Underwriting, Claims, Risk Engineering, Accounting and Senior Management as well as MSIJ (Head Office)) to address customers’ needs and deliver superior customer service, grow MSMM’s book of business and help add value to the bottom line.

Essential Functions:

Establishes, manages and maintains direct customer and broker relationships for renewal and new business opportunities. Analyzes and identifies client's service needs and communicates with internal teams and customers to provide customer support.

Establishes Marketing goals to assist with acquisition of new accounts, maintenance of existing accounts, and achievement of profitability. Assists Underwriting in achieving established loss ratio and renewal retention goals. Develops marketing plans for assigned territory and establishes long and short term goals to achieve profitable growth.

Proactively researches, analyzes and monitors key market factors to help MSMM take advantage of market opportunities and minimize adverse market impact. Recommends pricing strategy and provides feedback from the market to Underwriting and Management. Evaluates market reaction/satisfaction of MSMM products (pricing, coverage, services, etc.) and communicates the feedback to the appropriate departments.

Ensures effective control of territory's marketing results and that corrective action occurs so that business plan goals are achieved.

Supervisory Responsibilities:

This position has no supervisory responsibilities

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Required:

Diploma/Degree & Experience

High School Diploma or GED or equivalent is required. Bachelor's degree (B. A.) from four-year college or university preferred with an emphasis on Business, Management, or Economics preferred.
5+ years of successful experience in a marketing or sales role or strong customer service orientation is required.
Previous property & casualty insurance experience is strongly preferred.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers in both Japanese and English.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
Internet software; proficiency using MS Office products including Outlook, Word, PowerPoint to create presentations and Excel to create spreadsheets, formulas, charts and graphs is required.

Other Qualifications Required:

Designations: CPCU or other insurance training preferred

Other Skills and Abilities Required:

Same day and overnight travel required

Competencies: To perform the job successfully, an individual should demonstrate the following.
Core Competencies	Communication, Customer Focus & Teamwork
Managerial Competencies
Job Specific Competencies	Organizational Support, Analytical & Problem Solving

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The company provides reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job in accordance with applicable law.
	Regularly	Frequently	Occasionally
Sitting	X
Standing			X
Walking			X
Climbing/Balancing			X
Reaching with Arms/Hands			X
Stooping/Kneeling/Crouching/Crawling			X
Talking	X
Hearing	X
Vision – Close/Peripheral/Depth/Ability to Adjust Focus	X

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General work environment. Moderate noise levels.

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