• Atlanta, Georgia
• Other-IT
• 85K-110K
• Full Time regular employee
•  9:00-17:00

Job Description

​​​​Position

• Japanese Bilingual Logistic Sales

Summary

• The Logistics Sales position will plan and carry out direct sales activities in order to attain new customers in domestic
  and international freight forwarding. He/she will engage with existing and prospective clients to sell our solutions and
  services, drive business development activities including developing and managing project partner programs for
  resellers, and assist with implementing programs for other business partners.

Essential Duties​​​

• Maintaining Customer Relationships
  • Cultivate and nurture strong, long-term relationships with existing key accounts
  • Serve as the main point of contact for key clients, addressing their needs, concerns, and requests promptly and effectively
• Understanding Customer Needs
  • Conduct regular assessments to understand the evolving needs and goals of key customers
  • Collaborate with internal teams to ensure that products or services align with the client's requirements
• Customer Support and Issue Resolution
  • Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction
  • Work closely with cross-functional teams to address customer concerns and improve overall service quality
• Identifying Business Opportunities
  • Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling
  • Promote all company products and services for imports and exports to increase sales
  • Analyze market trends and competitor activities to identify potential areas for business expansion
• Strategic Account Planning
  • Develop and implement strategic account plans to maximize customer retention and growth
  • Collaborate with internal stakeholders to align business strategies with the goals of key accounts
  • Direct, coordinate, and review sales activities including creation and execution of a yearly sales plan
• Negotiation and Contract Renewals
  • Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements
  • Facilitate the renewal of contracts and agreements, aiming for long-term partnerships
• Market Analysis and Research
  • Stay informed about industry trends, market conditions, and customer behavior
  • Conduct market research to identify new opportunities and stay ahead of competitors
• Communication and Reporting
  • Keep clients informed about relevant updates, new offerings, and industry insights
  • Prepare and present regular reports to management on key account performance and opportunities
• Team Collaboration
  • Collaborate with internal teams, including sales, marketing, pricing and legal, to align strategies and deliver comprehensive solutions to clients
• Meeting Sales Targets
  • Set and achieve sales targets for both revenue growth and customer satisfaction
  • Monitor and report on progress toward sales goals, making adjustments to strategies as needed
  • Ensure execution of developed sales strategies, objectives, and goals

By fulfilling these responsibilities, a Logistics Sales contributes to the overall success of the organization by retaining
existing customers, fostering loyalty, and uncovering new business opportunities.

Working Hours and Style
9:00AM – 5:00PM

Location
Atlanta, Georgia

Salary/Benefits
Salary is up to 110K
• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Holidays
Company holidays

Qualifications

• Bachelor’s degree or higher required in a business-related field
• 7+ years of experience in international freight forwarding, warehouse operations with supply chain knowledge and/or relevant logistics sales experience required
• Possess a thorough understanding of the domestic and international transportation industry (trucking, rail, air and ocean modes)
• Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
• Excellent presentation, communication, and organizational skills
• Excellent problem-solving skills
• Team Player
• Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook
• Bilingual in Japanese preferred
• Experience working with Japanese companies preferred
• Ability to travel up to 30% U.S., Canada, and Mexico

Apply Now