• Albany, NY, New York
• Precision Machinery
• $50-70K
• Full Time regular employee
•  Mon-Thu 8:00-17:00, Fri 8:00-16:00
•  New

Job Description

Position
Field Service/Applications Engineer

Summary
​​​​​​The comopany is a global leader in precision cutting, grinding, and polishing manufacturing equipment. They are looking for well-rounded individuals who value excellence and quality alongside quality of relationships, building trust, and participating in various corporate activities to share and embody company's values.
This position begins in Andover, Massachusetts for the first 2 months, and will then follow with training in another branch office for about a year. After the training period, this position will be located in Albany, NY.

Essential Duties
• Perform equipment installations, maintenance, troubleshooting, and repairs at customer sites on grinding, dicing, and laser equipment.
• Independently troubleshoot through rigorous electrical/mechanical procedural sequences.
• Document analytical steps and root causes for internal teams and customers.
• Interact closely with customers to maintain relationships and provide reliable support onsite and offsite and training customers' personnel in servicing, maintenance, and operations of company's products.
• Handle various equipment elements, including robotics, cameras, electrical motor components, and software.
• After the training period, this position will be using our equipment to prototype, optimize, and troubleshoot precision processes.
• Become a reliable consulting resource for customers. Interact with customers to understand overall fabrication integration, process control methodologies, and gain insights to product roadmaps
• Participate in the company's corporate activities focusing on deeper thinking, value exchange, and constant improvement.
• Perform other duties as assigned.

Working Hours, Working style
Mon-Thu 8:00-17:00, Fri 8:00-16:00

Woking Location
This position begins in Andover, Massachusetts for the first 2 months, and will then follow with training in another branch office for about a year. After the training period, this position will be located in Albany, NY.
(The branch office could be Portland OR, Raleigh SC, Boston MA, Boise ID, Tokyo JP)

Salary/Benefit
$50-70K
 • Great bonus and recognition programs (around 3 months)
 • Generous paid time off and holidays (19 days)
 • Medical, dental, vision, life Insurance
 • Health Savings Account
 • 401(k) with matching
 • Tuition Support
 • Relocation Assistance

Holidays
​​​​​​​ Saturday, Sunday, Holidays

Qualifications
 ​​​​​​​• Strong aptitude and repair skills toward electro/mechanical components.
 • Knowledge of common lab instrumentations, CAD drawings, electrical diagrams, MS Office, Windows software, and general computer programming is a preferred.
 • Knowledge of semiconductor processes, lasers fundamentals, or optics fundamentals is an asset.
 • Knowledge of semiconductor industrial engineering and operations is an asset.
 • Bachelor of Science degree in any discipline preferred.
 • 2-4 years of applicable working experience beneficial.
 • Mechanical hands-on experience in HVAC, Automotive, or similar industries advantageous.
 • Military experiences are welcome.
 • Japanese language ability is a preferred.
 • Travel to and from customer sites and the office.
 • Lift and carry or otherwise move at least 30lbs.
 • Wear personal protective gear for extended periods.

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