• El Monte, California
• Food
• $21 - $26/hour
• Full Time regular employee
•  Monday- Friday, 8:00 - 17:00

Job Description

Position
Sales Promotion Assistant

Position Summary
A Japanese food and alcohol beverage distributor is seeking a Sales Promotion Assistant. In this role, you will manage sales orders, inventory, and customer records, ensuring timely payment collection and exceptional customer satisfaction. Additionally, you will communicate with customers and vendors, coordinate shipments, maintain shipping documents, and oversee payment processing. Flexibility and adaptability are essential, as you will perform additional duties as needed. Business-level Japanese is required.

Essential Duties

• Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database
• Monitors inventory and ensures the ordered items are in stock
• Updates and maintains customer records in the Company database
• Updates and maintains customer license records at every order input
• Collects payment by cash, check, or credit card and generate receipts for will call customers, and deposits to the Company’s bank account in a timely manner
• Enters credit card and ACH transaction information in the portal site in a timely manner to ensure payment collection
• Maintains high levels of customer satisfaction by providing excellent service and building rapport
• Answers customer questions about products, procedures, and payments
• Troubleshoots delivery problems
• Updates and prepares all sales materials
• Reports any inventory or service issues to appropriate account manager immediately
• Collaborates with the sales staff to monitor active purchase orders and ensure that orders are completed on time
• Scribes meetings and distributes meeting minutes to the team
• Creates sales and marketing materials
• Attends Company events and functions outside of normal working hours
• Performs other duties as assigned
• Obligation to answer to all management as requested
• Communicates with the customers and issue PO based on the customer’s need
• Communicates with the makers and the venders to coordinate product shipment
• Prepares and maintain shipping documents related to exports, including tracking shipments, and inventory management
• Communicates with customers and freight forwarders to resolve any issues and ensure timely delivery of products
• Collects payment from the customers
• Maintains high levels of customer satisfaction by providing excellent service and building rapport

​​Working Hours & Style
M-F; 8AM – 5PM (1 hr lunch); OT as needed

Working Location
El Monte, CA

Salary
$21 - 26/hour DOE

Qualifications

• Business level English - Abilities to read, write, speak, and listen are required
• Conversational or Business level Japanese - Abilities to read, write, speak, and listen are required
• Have and maintain a clean driving record
• Maintain a positive attitude
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc.
• Data Compiling and Analysis skills
• Demonstrates strong organizational skills and attention to detail
• Problem-solving skills
• Basic Microsoft Office proficiency
• Knowledge of ERP systems, especially AS400 is preferred
• Communication and interpersonal skills
• Knowledge and previous attendance of tradeshows is preferred
  
   

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