• Norcross, Georgia
• Manufacturing
• $40K - $42K per year
• Full Time regular employee
•  8:30 - 17:00

Job Description

Position: Sales Assistant

Summary:
The Sales Assistant assists in the smooth operation of the sales department and sales team, ensuring that sales representatives operate effectively.

Essential Duties:

• Order Processing:

  • Receives orders from customers, records necessary information, and processes orders accurately.
  • Enters order information into databases and systems and tracks order details.

• Manage Purchase Orders:

  • Manages purchase orders from suppliers and vendors to place orders for needed goods and services.
  • Properly documents order information and facilitates communication with vendors.

• Set Delivery Dates/Delivery Schedule Management:

  • Sets delivery dates for orders based on customer requirements.
  • Ensures realistic delivery dates, considering inventory availability and production capacity.
  • Monitors delivery dates and tracks the progress of orders.
  • Takes appropriate action to ensure on-time delivery if delays occur.

• Customer Relations:

  • Responds to customer inquiries and requests regarding delivery dates.
  • Coordinates with customers when delivery dates need to be adjusted or changed.

• Vendor/Supplier Relations:

  • Facilitates communication with vendors and suppliers to confirm receipt of orders.
  • Coordinates the status of orders with vendors to ensure appropriate delivery dates.

• Inventory Control:

  • Monitors inventory levels, adjusts orders as necessary, and optimizes inventory management to avoid overstocking or understocking.

• Reporting:

  • Prepares reports on deadlines and progress, submitting them to the supervisor and relevant parties.
  • Reports regularly on the status of meeting deadlines and proposes solutions to any problems.

• Internal Collaboration:

  • Facilitates cooperation with the sales team to facilitate information sharing and communication.
  • Assists in collaboration with other departments to coordinate projects and resolve issues.

• Sales Support:

  • Provides sales representatives with the necessary tools and resources to streamline the sales process.
  • Tracks the progress of sales activities and reports back to sales representatives when appropriate.

• Problem Resolution:

  • Addresses issues and challenges related to the sales process and finds solutions.
  • Helps sales representatives strengthen customer relationships and maximize results.

Working Hours, Working Style:
8:30-17:00 Monday to Friday

Working Location:
Norcross, GA

Salary/Benefit:
$40K–42K per year

Holidays:
As per company policy

Qualifications:

• Fluent in English; Japanese language skills are a plus.
• Must live within 1 hour of Norcross, GA.
• Experience in sales support or a related field is preferred.
• Strong communication and organizational skills.

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