• Reynoldsburg, Ohio
• Transportation/ Logistics
• 40-48k
• Full Time regular employee
•  ​​​​​​​9:00 - 17:00

Job Description

Position
Customer service
Summary
Receive and process export/import client’s shipments via truck, airline and steamship companies. Responsible for executing all functions related to the successful operation of this position and to provide top notch customer service with continual improvement in mind.
Essential Duties
1) Customer Service (include sales support)
2)To maintain existing client of Columbus office which is currently consists of about 60 clients.
Some of client are required high level of maintenance. In order to keep operation smoothly, we have to deal with operation team and manage to see if everything is going well.
​​​​・Operation such as booking, schedule management, shipping management.
・For the ocean export, supervise if warehouse received correct freight and load correct freight to correct container.
・Required to keep good relationship with the warehouse partner and our Chicago operation team.
・Customer Service. Tracking and monitoring existing shipments.
・Make booking to operation team.
・Manage import shipment.
・Giving instruction to operation team for air export shipment. 
・Create quotation.
・Visit client to maintain good term.
・Oversees the overall operations through a set objective and goal to maximize the productivity logistics operation.
・Plan and develop systems and procedures to improve the operating quality and efficiency.
・Follow company policy and procedures.
・Coordinates with other departments and warehouse operations
・Responsible for customer communication and problem solving as a team
Working Hours, Working style
9:00-17:00
Woking Location
​​​​​​​Reynoldsburg, OH
Salary/Benefit
40k-46k​​​​​​
​・Medical / Dental/ Life
・401K and PTO (paid time off) and paid holidays
・Competitive Base salary
Holidays
​​​​​​​Saturday Sunday Holiday
Qualifications
・Basic English reading, writing, and arithmetic skills required. Minimum high school diploma
・Knowledge of office processes, procedures, and technology, Experience in supervising team activities.
・Ability to read and interpret accounting and financial reports.
・Three to five years of office experience which includes supervisory responsibility.
・Excellent communication skills.
・Required good skills of Outlook, Excel, Word and Power point.
・Working inside office and warehouse as well.
・ Positive attitude against everything. 
・Company do not support working visa nor green card program. 
・Capability to drive a car.

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