• Irvine, California
• Manufacturing
• 41K-43K + Bonus (Twice a year)
• Full Time regular employee
•  M-F 8:30 - 17:30

Job Description

【Position】
Technical Service

【Summary】
The Technical Service Is responsible for customer tests, installation, and showcasing of the company’s products and to assist in the creation of samples for customers.

【Essential Duties】
・Frequent traveling for the installation of equipment and inspection of machines,products, processes.
・Responsible for customer tests, preparation for product testing, including purchasing ingredients, machine set up, quality control, and reporting in order to provide better quality of products by using equipment.
・Correspond to customer’s questions/claims about anything technical by phone or email.
・Arrange packing and shipping of samples, machines and parts.
・Ensure all lab machines, equipment, supplies, ingredients, and area are kept clean and organized.
・Submit trip reports (hand over certification with customer’s signature and expense report)
・Attend exhibitions, local seminars, etc. when necessary to showcase company products.
・Send daily short reports to manager by email even if the manager is out the office and if on a business trip. Please cc all Technical Dept employees on all reports.
・Correspond to customer’s questions/claims about anything technical by phone or email.
・Submit trip reports (hand over certification with customer’s signature and expense report)
・Order ingredients, supplies, etc.
・Help with other office work.

【Working Hours, Working style】
M-F 8:30am to 5:30pm

【Working Location】
 Irvine, CA

【Salary, Benefit】
41K-43K *50K-55K (Twice a year bonus + OT)

【Holidays】
 Saturdays, Sundays, and holidays

【Qualifications】
・Associates degree (AA) of Bachelor’s degree (B.A) from a two or four years college or
university; or equivalent combination of education and experience is preferred.

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