• Fully remote, New York
• Travel
• 50K-58K
• Full Time regular employee
•  9:00-18:00

Job Description

【Position】
Reservation agent

【Summary】
This position is responsible for arranging and booking clients’ tours. Engaging with targeted sales goal achievements. Actively participating in promotional industry events, such as travel shows.
This position also provides and assists various supporting functions regarding individual clients’ traveling requests or issues, as needed.

【Essential Duties】
- Book air and ground transportation and optional tours for clients.
- Research the best pricing and options according to the client's specifications.
- Coordinate private tours for the client’s requirements.
- Work to meet weekly and monthly sales goals as established by the Company.
- Coordinate and participate in a travel show and other events.
- Book hotel reservations for guests in their desired location, ensuring their specifications for their stay are met.
- Organize and provide materials about potential locations and local tours to clients.
- Develop and network with new clients or prospects.
- Enter the sales and booking data and make a sales report.
- Other duties and responsibilities are assigned, accordingly, as needed.

【Working Hours, Working style】
9:00-18:00 (Negotiable depending on your location)
- Work at home; however, attending to the office might be required sometimes if your location is close to the office.
- Occasionally overtime may be required during peak season or business traveling.
- Occasionally business traveling is required.
- Occasionally working over the weekend due to travel shows or special promotional events.

【Working Location】
WFH

【Salary, Benefit】
$50K-58K

【Holidays】
Weekends and holidays but not limited depending on the event schedule.

【Qualifications】

​​​​​​​Demonstrates organizational and problem-solving skills related to booking, client care, and
possible tour incidents.
- Clarity of communication in both written and verbal.
- Ability to prioritize work and to still handle stressful circumstances and situations
- Ability to work smoothly with management and other desk members
- Ability to work engagingly, autonomously and professionally with other people
- Reliable interpersonal skills with all other employees and clients
- Working experience with multicultural teams or different ethnicity
- Ability to experience and operate MS Office & GDS (Global Distribution System).
- A minimum of five (5) years or longer of previous work-related skills, knowledge, or experience in related fields is required.
- Bilingual (English and Japanese ) capability is preferred
 

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