Position
Admin Operation/Customer support

Essential Duties
• All admin related work including accounting matter in Atlanta office.
• All small parcel related work including operation work, customer support.
• Assist moving section including customer support, Quotation, packing and handling.
• Assist Air export department especially for small parcel related matter.
• Manage accounts to retain existing relationships and grow business.
• Negotiate with carriers and maintain competitive rate.
• Meet agreed budget targets for revenue/profit, volume, etc.
• Create quotations and sales proposals and offer to customer.
• Coordinate, respond to, and follow up on RFIs and RFQs.
• Work with other departments to ensure client satisfaction.
• Assist in the development and implementation of sales plans that support increased sales.
• Resolve complications utilizing problem solving skills.
• Communicate with overseas agent for sales support.
• Respond to emails and answer phone calls from clients.
• Great attitude on the phone and in the office.
• Ability to multitask in a fast-paced environment.
• Must be a Team player and positive attitude.
• Must be a quick learner.
• Strong computer skills and proficiency in Microsoft Office.
• Excellent verbal, written and typing skills.
• Positive attitude, a professional demeanor and a warm and approachable manner.
• Ability to adapt and implement changes in processes and procedures.

Working Hours, Working style
Basicaly, 8:00-17:00

Woking Location
Atlanta, GA

Salary/Benefit
19-21/H

Qualifications
​​​​​​​・日本語ネイティブレベル
・一般的なPC操作
・MS Officeソフトウェア（特にMS Excel）に精通
・カスタマーリレーションスキル
・チームワークを大切にできる方
・物流企業での職務経験は必要ありません