• Torrance, California
• Insurance
• $72-92K (Exempt)
• Full Time regular employee
•  M-F 9:00-18:00

Job Description

【Position】
  Account Manager (Exempt)

【Summary】
    The Account Manager interfaces with an assigned list of accounts involving the Company’s portfolio of products. This individual is
responsible for customer satisfaction, problem resolution and account retention.

【Essential Duties】

• Relationship management of client.
•  Proactive development and execution of client insurance program strategy.
•  Knowledge of full portfolio of our products and services.
•  Proficient understanding of compliance, renewal & marketing (RFP), reporting & analytics, and able to perform these functions with little guidance from Account Executive and/or Managers.
•  Independently, or in partnership with Client Executives or other colleagues, leads client meetings and presentations.
•  Special projects as assigned which may include client presentations, functions, and meetings
•  Acts as a liaison between carriers and vendors and communicates accurate details relating to the programs
•  Coordinates with Customer Service team and/or Account Representatives, the ordering and issuing binders, certificates, policies, endorsements, and other items. 
•  Prepares summaries, schedules and proposals, process renewals in coordination with Customer Service team and Account Representatives according to company procedures
•  Review and verifies policy, audits, calculates premiums, and establish payment method
•  program in a timely manner
•  Strong knowledge of and relationships with vendors.
•  Monitors and recommends opportunities for client revenue enhancement.
•  Recommends or initiates actions to effectively and proactively service the client.
•  Maintains accurate client and policy data and documents within AMS360 system
•  Identifies, plan, and develop methods and procedures to obtain greater efficiency and effectiveness of clients' insurance programs.
•  Develops sales or cross-selling opportunities with current clients.
•  Maintains confidentiality of Company and customer information; including pricing, growth projections, market share and other materials that can be used by the competition.

   Non-Essential Duties
   Other duties may be assigned

• Performs special projects and other miscellaneous duties as assigned by senior management.
• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace
• Reports all irregular issues and problems to the management for solution.
• Maintains good communication with office staff members and outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area by participating in all aspects of the Company’s Safety Program.

【Working Hours, Working style】
    M-F 9:00-18:00

【Working Location】
   Torrance, CA

【Salary, Benefit】
   $72-92K (Exempt)
   - Medical, dental and vision insurance
   - Life insurance
   - 401K

【Holidays】
   Sat, Sun

【Qualifications】

• 日本語バイリンガル
• P&Cライセンス持ち
• 4年以上の経験（法人保険）
• 米国内の出張に対応可能な方

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