• Costa Mesa, California
• Manufacturing
• $50k-55k
• Full Time regular employee
•  8:00 - 17:00

Job Description

A well-known Japanese company is seeking a Sales Assistant !

Position: Electrnic Materials Sales Assistant
Work hours: 8am to 5pm
Status: Direct-hire, Non-Exempt
Office: Costa Mesa Office, CA
Salary: 50-55k
Benefits: 401k, PTO, Sick leave, medical, dental, vision insurances
Job Summary:
Responsible for customer service and sales support functions such as assisting customers over the phone,
e-mails, processing orders, expediting goods purchased. This position reports to the Division Manager.
Bilingual English/Japanese.

Exemplary Duties / Responsibilities:
• Answer incoming telephone and e-mails from the customers. Process incoming orders by fax, phone,
e-mail and customers’ portal WEB site.
• Input incoming orders from customers into MMUS System and prepare the purchasing order sheet.
• Generate Purchasing Order Sheet and proceed the ordering to the corporation- based on Manager’s orders or the internal process guidelines.
• Adjust the delivery schedule with both us and Customers by emails, phones or WEB portals.
• Ship MMC Factory goods purchased by us to customers. Track the delivery situation or
schedule from factory to customers’ receivable. Work on and assist Manager when delivery troubles
occurred.
• Check the invoices from us
• Prepare and send the invoices to customers just after the delivery done.
• Report to accounting team about generate of account receivable from customers and account payable.
• Check the status of customer’s payment
• Control and monitor inventory level at warehouse based on internal sales procedure regulation.
• Basic knowledge of trade (Import and Export process and Custom clearance procedure)
• Other duties and responsibilities as assigned by the Department Manager related to Sales Assistance
such as; make the sales history data, analysis sales data using simple Excel Calculation
• Submission of documents such like SDS, document about environmental, etc. upon request from
customers. When the request is required with sales decision, this is not applicable.
Qualification:
• Any combination of education and experience providing the required skill and knowledge for
successful performance of the above responsibilities. Typical qualification would be equivalent to:
• High school diploma or general education degree (GED)
• At least 2 to 4 years customer service or Sales Assistant experience.
• Knowhow of invoicing, purchasing process or inventory control.
• business math and advanced business English and knowledge of Japanese.
• Must be PC literate and familiar with MS Office WORD, EXCEL(Basic skill not only typing and data
input but also simple data exchange or analysis skills are needed)
Attributes:
• Problem solving abilities.
• Ability to work independently and cooperatively within a team.
• Strong oral and written communication skills advanced business English and Japanese.
• Able to perform a multitude of tasks simultaneously.
• Performs calculations from simple formulas and tabulation of sales, order, and inventory data

• Willingness to learn
• Emotionally stable and respect other.

Apply Now