• New York, New York
• Textile/ Apparel
• 55K
• Full Time regular employee
•  09:00-17:00

Job Description

Sales Assistant
(None Exempt Position)
General Position Summary
This is for None Exempt Sales Associate position.

Primary Job Responsibility
As Sales Assistant :
・ All the responsible jobs listed below need to be managed and performed in timely manner by your own decision even without Sale Staffs instructions flexibly.

• Responsible to promote textile products (the Products), of which the Company acts as the Sales Agent or Principal in North America region (the Territory), following the

Company’s sales strategy and policy.

• Responsible to promote the Products to existing customers in the Territory with Sales Staffs And During Sales Staffs Absence.
• Responsible to acquire new customers in the Territory with Sales Stuffs.
• Responsible to provide excellent customer service to all existing and new customers in the Territory, through e-mails, telephone conversations, face to face meetings and by all means with Sales Stuffs and During Sales Staffs Absence.
• Possible to travel within North America to meet with clients.
• Responsible to report all necessary information to supervisor and required information from supervisor.
• Handle the entire sales procedures from presentation of the products to clients up to the delivery of the products. Namely

(1) Maintain collections of the products nice and neat in the showroom.

• Master collection :

• Labeling and categorizing for Sales Staff can utilize upon arrival even without instructions.
• Maintain hanger racks category by category, Replenishing hanger samples shortage even without instructions.

• Sample/Development fabrics :

• Every end of the development season (every 3 month), all the samples need to be labeled and stored in hanger racks even without instructions.

• Bulk fabrics :

• Every end of the bulk production season (every 3 month), all the samples need to be labeled and stored in bulk record boxes even without instructions.

(2) Communicate and set up appointments with customers for presentations of collections from time to time with Sales Stuffs and During Sales Stuffs Absence.

• To follow Sales Staff instructions initially and manage calendar

3) Communicate with customers and principals for initial information

• To be managed without Sales Staff instructions under Associates responsibility :

Initial inquiry with Asia principals (Price, Lead-time, and Stock availability), Swatch cuttings & submission, Informing submission & tracking numbers to customers, Initial production control with customers & Asia principals (Lab dips, Tailoring yardage, and Developments)

• Upon receiving Developments and Coloring request from customers, communicate with Asian principals to arrange sample production, l/dips, and etc. (Together with these arrangement, proceed with purchasing and sending color standards which are to be arranged in US – Sophicolor, CSI color, and etc.)

4) Control and manage deliveries

• Anything shipped to customers in US Territory from Asia or the office including messenger services, FedEx, UPS, DHL, and etc.

5) Keep all sales record/file and necessary information required by the Company with the computer system or paper form in timely manner

• Maintain all the information updated and neatly for anyone can see and use anytime

6) Sample payments

• To issue invoices following FDS submitted to customers and comply with invoicing calendar by each customer in timely manner.
• To track invoices issued at our office and collect before expire date.

7) Customers’ web controlled systems (PLM)

• Upload and maintain information required by customers in timely manner

Secondary Job Responsibility

• Administrative Support

1. As requested, may provide general typing of letters and reports; Provides photocopying as requested; Sends and receives faxes, letters and reports.
2. Maintain corporate  and  departmental  records  and  executes  administrative  policies determined by or in conjunction with management personnel.
3. Assists management in the coordination of office services such as personnel, budget preparation and control, housekeeping records control, and special management studies.
4. May compile, store, and retrieve management data, using computer and system terminals.
5. Receives calls and responds to inquiries.
6. Maintains operational procedures relative to office clerical activities and work follow in and out of the department.

• Others (Common responsibility)

1. Reports all irregular issues and problems to supervisor for resolution.
2. May relieve other departmental and group members during breaks, lunch, etc. May also substitutes for absent employees.
3. Performs special projects and other miscellaneous duties as assigned by Management.
4. Responsible for maintaining a clean and safe working area.

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