Trading/ Logistics -- Other-Freight Forwarder/ Logistics
Supervise Warehouse Distribution employees and Operations; Effectively and professionally interact with staff and customer to provide highest quality service and resolve any customer complaints or issues; Plan and implement customer service, quality. Monitor performance of branch operations staff to ensure timely deliveries and excellent customer service with no damages, losses or misdirected shipments. Analyze and implement optimization projects to maximize space utilization and revenue potential of the facility. Effectively, professionally and respectfully supervise, motivate and communicate with subordinate staff to promote teamwork in a safe and secure work environment, and ensure consistent compliance with Corporate and Branch policies and procedures.
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