• Atlanta, GA
• Services -- Transportation/ Logistics
• $25/h
• Full Time regular employee

Job Description

・Assist team leader in his/her daily duties
・Manage export daily work flow
・Communicate with shippers to schedule pickups, provide booking details, and send pre-alerts
・Processing AWB’s in Oneview System.
・Assist segment team leaders with operational issues and customer service items.
・Data entry, tracking and tracing, billing and close files to completion including all AP’s.
・Processing HAWB and MAWB
・Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes.
・Ensure accuracy and completeness of export documentation
・Increase business relationships with clients.
・Keep updated on ever changing rules and regulations relative or transportation & Government agencies.
・Prepare accurate accounting for each shipment.
・Assists the day-to-day operations of the export department to ensure that customer requirements are met
・Keep team leader informed on any local carrier changes and updates
・Handle requests from segment team leaders in a timely fashion
・Monitors uncollected A/R and take appropriate and timely action.
・Responsible for rating shipments correctly as per the SOP
・Creates accurate and common SOPs and update it in a timely manner as if any changes.
・Works with awareness of time management.
・Needs to take TSA training and IATA DG training.
・Any other assignment given by team leader.

Requirements

・Excellent customer service skills
・Attention to details (every email), and need to respond promptly.
・Excellent organizational & communication skills.
・Familiar with all Export regulations.
・Knowledge of basic computer skills.

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