• Durham, NC
• Manufacturing -- Electronics Parts/ Semiconductors
• Full Time regular employee

Job Description

・Install, repair, and maintain Edge Grinder, Dicer, Back Grinder and related peripherals.
・Perform Periodical Maintenance (PM).
・Perform basic repairs and communicate with the customer regarding status of installs/PM and repairs.
・Communicate with customers regarding the current and future applications requirements and coordinate this information with the application engineering department.
・Understand and communicate information relating to customer device trends and strategies.
・Complete detailed Field Service Reports (FSRs) and submit to management in a timely manner.
・Document issues that cannot be resolved immediately at the customer site by using appropriate formats (i.e., New Enhancement Requests (NERs), Bug Reports).
・Learn how customer uses system in device development and manufacturing to identify future enhancement opportunities.
・Travel to perform these duties and to obtain training as required.
・All other duties as required.

Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


MATHEMATICAL SKILLS: Very high mathematical and computational ability. Able to quickly grasp the scientific principals behind very complex machinery and learn the operation of this machinery. Ability to interpret an extensive variety of technical instructions in mathematical or diagrammatic form and to deal with several abstract and concrete variables. Able to quickly ascertain and resolve equipment problems at customer sites.

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