• Torrance, CA
• Services -- Transportation/ Logistics
• DOE
• Full Time regular employee
•  9:00 - 5:00

Job Description

- Receive, review, and process import documentation for accounts.
- Ensure documentation is accurately processed, distributed and released to carriers, customers and agents in a timely manner.
- Obtain and create quotes for shipments and source the best method of transportation.
- Work with Brokerage or Container Freight Station to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
- Communicate with overseas agents to ensure proper pre-alerts and documentation.
- Continue to explore different options to reduce cost, and increase revenues.
- Track and trace shipment and provide updates to clients and sales.
- Uphold a strong and professional relationship with clients.
- Demonstrate an emphasis on customer satisfaction per company policy.
- Maintain shipment files and ensure billing is completed within a timely fashion.
- Assist as backup for alternate accounts.
- Perform other duties as assigned.

Requirements

- Experience working in a fast paced, team oriented, deadline driven department
- Understanding of ocean carrier services, operations, and procedures
- Understanding of international transportation pricing practices and associated administration
- Excellent problem solving and organizational skills
- Proficient in Microsoft Office (Word, Excel, Power Point) Internet and media research
- Ability to handle multiple responsibilities
- Customer service oriented candidate
- Japanese bilingual skill is big plus, not necessary

Benefits

Health, Dental and Vision Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, 401k

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