• Torrance, CA
• Manufacturing -- Electrical Appliances
• $50K~ DOE
• Full Time regular employee
•  9am to 6pm

Job Description

- Order Entry, Schedule delivery, and all aspect of order and shipping processes in Mas500 & GOOSS: (Create SO and PO, pull in and push out ship date per customers’ requests, update ship date to customers, update SO and PO per customers’ requests.)
- Creating material preparation orders in GOOSS, and tracking these orders
- Contacting the factory as necessary when responses are not received on orders
- Working with our Reps and Regional Sales Manager (RSM) to increase our business
- Issuing quotations per RSM’s instructions
- Answering inquiries from distributors/customers, Reps and RMS via emails and phone
- Handling inquiries from our CRM system
- Handling inquiries for our Disty Registration Program (if Disty account is being assigned)
- Handling Stock Rotation from distributors quarterly (if Disty account is being assigned)
- Managing inventory level for customers
- Creating weekly / monthly reports
- Conduct and follow up RMA (return item)
- Receive and answer inquiries regarding the products from customers
- General Clerical duties

Requirements

- Min. 2 years of experiences as inside sales (in components/devices manufacturing industry is preferred)
- Customer service oriented- speaking and writing
- Highly self-motivated
- Capable of multitasking and prioritizing
- Teachable and team-work oriented
- Detail oriented
- Experiences with web-based ordering/business software application (ERP system)
- Capable of effectively handling all aspects of order and delivery schedules of major overseas production programs.
- Excellent experiences in customer support via phone, email, fax

Benefits

Health, Dental, Vision Insurance, PTO, 401k

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