• Schaumburg, IL
• IT -- System Integration
• 40-60K
•  9:00-18:00

Job Description

a)????Provide product and technical supportfor all versions of Microsoft’s core business applications (i.e. Windows,Office), as well as virtualization environments built on Citrix, Microsoft, andVMware.b)????Project implementation, and supportservices for Microsoft Server technologies (i.e. Windows Sever, SQL Server,SharePoint, Exchange, Active Directory, etc.).c)????Network monitoring and issueresolution for WAN and LAN connectivity, routers, firewalls, and other securityproducts.d)????Perform tasks detailed in supporttickets assigned, and document actions taken to resolve issues, client contactinformation, network diagrams, expenses, etc. in an efficient, professional andtimely manner.e)????Interface with clients and vendors toimplement projects and resolve technical issues to client satisfaction.?Supporting Functions:?Team?a)????Collaborate with other team members toachieve team goals.b)????Share and support the activities ofother team members.c)????Contribute to the improvement ofdepartment services, revenue/profitability, and procedures.?Company & Clientsa)????Understandand incorporate Calsoft values, mission, guidelines and policies (as describedin Employee Handbook and other Calsoft documents) into daily work.b)? Build and nurture positive working relationships with clients,co-workers and business associates.

Requirements

a) Good knowledge of Windows Server and Desktop Operating Systems.

b) Ability to work remotely with limited supervision.

c) Must be able to relay technical information to clients with varying skill levels in a manner in which they can understand.

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