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* Prepare recommendation on monitoring and analysis tools* Participate in development and implementation of policies regarding communication equipment, software, maintenance, and monitoring.* Evaluate new products and assists in the creation and documentation of technical standards and interface applications.
* Japanese/English bilingual* Hands on Windows System Administrator* Current Microsoft and VMware Certifications* 3-5 Years of experience* Scripting/web programming experience* Must have worked in a fast pace call center environment* Experience with automation tools* Kaseya, Altiris, Tivoli* Well versed in Active Directory, MS Exchange and Windows Infrastructure* Prior experience working in a corporate environment
* Excellent communication skills both verbal and written* Excellent interpersonal skills and a collaborative work style* Ability to challenge and debate issues of importance to the organization* Commitment to get the job done
* Medical, Dental, Vision and life insurance (Insurance premium 100% paid by Company)* 401K (Eligible for additional matching)* Paid Holiday 10 days* PTO 160hrs for the first year