• Torrance, California
• Manufacturing
• $65K - 68K DOE
• Full Time regular employee
•  Monday - Friday; 9:00 - 17:30
•  New

Job Description

Position
Technical Support Engineer

Summary
A Japanese equipment manufacturer is seeking a bilingual Technical Support Engineer specializing in diagnostic imaging equipment. The ideal candidate will excel in a collaborative environment, support technical initiatives, and ensure exceptional customer service. This role involves cross-functional teamwork, performing preventive maintenance, troubleshooting, and maintaining compliance with company standards. 

Essential Duties

• Work with Engineering and Production teams to solve technical issues.
• Ability to understand technical documents, procedures, and flowcharts.
• Perform repairs and preventative maintenance (calibration, system checks).
• Provide technical support via phone and on-site visits.
• Accurately complete service reports and QA documentation.
• Understand customer needs and assist the sales team with technical questions.
• Maintain tools, equipment, and parts inventory.
• Follow company policies and Quality Management System requirements.
• Communicate service updates to account managers.
• Travel to various sites, including overnight stays and air travel, as required.
   

Working Hours, Working style
Monday - Friday; 9:00 - 17:30 
On-Site

Woking Location
Torrance, CA

Salary/Benefit
$65K - 68K DOE

• Medical, Dental, Vision Insurance Plan
• 401K with company match
• Paid vacation, sick leave
• Annual Performance-Based Bonus (not guaranteed)
• Gas stipends etc.
   

Holidays
Saturdays, Sundays, major US Holidays

Qualifications

• Minimum 2 years of relevant experience in mechanical engineering within the machinery department.
• Business-level English required; Japanese language skills are a plus but not required
• Proficient in basic PC skills (Word, Excel, PowerPoint)
• Strong communication skills for internal and external coordination
  High attention to detail and accuracy in administrative work 
• Interest in Japanese (food) culture
• Spanish skills (Conversational or above) are a big plus.
• Physical ability to lift up to 75 lbs., frequently stand, walk, and perform manual tasks.
• Valid U.S. driver’s license.

Apply Now