• Elk Grove Village, Illinois
• Transportation/ Logistics
• 47-75K
• Full Time regular employee
•  8:00-17:00
•  New

Job Description

Position
 Senior Customs Entry Writer

Summary
The Senior Entry Writer position works within the Customs Brokerage team, overseeing the accurate and timely creation and transmission of CBP entries for key accounts. This role requires in-depth knowledge of U.S. Customs regulations and partner government agencies and serves as a subject matter expert in customs clearance and import compliance. The Senior Entry Writer handles complex, non-routine CHB/CBP transactions and is assigned responsibility for key customer accounts.

Essential Duties

• Follow standard operating procedures for each customer regarding correct methods and data required for preparing entries.

• Receive, review, input, and transmit documentation and data for CBP release of shipments.

• Organize work to track the status of each file through all phases of the CBP entry process.

• Provide guidance to Entry Writers on routine and non-routine CHB/CBP transactions and collaborate with other regional offices that share responsibilities.

• Support management with import audit functions.

• Interface with customers regarding CBP, PGA requirements, delivery matters, and irregularities.

• Under the guidance of a licensed broker or customer direction, classify products according to the HTSUSA.

• Report issues impacting timely clearance or delivery to customers and management in a timely manner.

• Assist in resolving major customer complaints and shipping issues (e.g., delays, missing or damaged freight, strikes, embargoes).

• Support post-entry work and binding rulings as needed.

• Review and update customer profiles as directed.

• Track and trace shipments and coordinate with steamship lines, freight forwarders, CFS facilities, and trucking companies for pickup and delivery.

• Recommend solutions to streamline and expedite cargo flow and billing processes.

• Handle accounting-related processes associated with customs brokerage, including invoicing and payment requisitions.

• Assist with new customer onboarding processes as needed.

• Identify products subject to PGA requirements and support FDA product code setup when applicable.

• Assist the accounting department with related issues as required.

• Identify and notify management of operations that may not comply with CFR Title 19 requirements.

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Working Hours, Working style
​​​​​​​8:00~17:00、On-site

Woking Location
​​​​​​​Elk Grove Village, IL

Salary/Benefit
​​​​​​​$47,644-$75,700

• ​​​​​​​​​​​​​​

• Medical, dental, and vision insurance beginning the first of the month following the start date

• 401(k) retirement plan with company match

• Standard paid time off (PTO)

• Eligibility for a bonus plan

• Flexible Spending Accounts (FSA)

• Life and Accidental Death & Dismemberment Insurance

• Short- and long-term disability coverage

• Tuition assistance program

• Commuter benefits and additional employee programs

Holidays
​​​​​​​Saturdays, Sundays, Holidays

Qualifications​​​​​​​

• High School Diploma or GED required; Associate’s degree preferred.

• 4+ years of experience as an Entry Writer or within customs brokerage operations.

• Strong knowledge of U.S. Customs regulations, Harmonized Tariff Schedule (HTS), and customs brokerage processes.

• Familiarity with Free Trade Agreements.

• IATA Dangerous Goods certification and experience with CargoWise are a plus.

Essential Job Functions

• Primarily office-based work, involving extended periods of sitting and regular computer use.

• Occasionally lift and carry office materials weighing up to 20 pounds.

• Ability to interact professionally with internal and external customers via phone, email, and in person.

• Strong organizational, time management, and problem-solving skills.

• Ability to manage multiple tasks simultaneously with close attention to detail.

• Proficiency in Microsoft Office and other systems used to produce reports and documentation.

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