• Irvine, California
• Manufacturing
• 49K-63
• Full Time regular employee
•  8:00-17:00
•  New

Job Description

【Position 】
Sales Administration Representative (Bilingual Spanish)

【Summary】
Sales Administration Rep. is responsible for assisting customers and Distributors by answering inquiries (phone, email, etc), by entering orders, by solving any problems and issues in timely manner.


【Essential Duties】

• Complete SAR Level 1 training and Continuous Learning Program to better serve customers and recommend alternative products.

• Manage time effectively to meet individual, department, branch, and company goals.

• Assist and back up other SARs and departments to solve tasks or issues.

• Enter and process incoming orders accurately in AS400; research stock and pricing inquiries as needed.

• Provide quotes to distribution and direct OEMs; follow up on approvals and lead times.

• Monitor EDI system for Motion Industries orders; make adjustments as needed.

• Respond to calls/messages promptly and enter orders within 24 hours of receipt.

• Support DMs with special FOB requests and maintain updated records.

• Resolve issues such as shipping or billing discrepancies.

• Use product knowledge to suggest alternatives to meet customer delivery requirements.

• Distribute incoming orders, correspondence, and calls according to sales territories.

• Follow JSOX procedures and assist with pricing requests, approval drawings, and Examination Request Reports.

• Expedite orders, approvals, and requests with HQ; track lead times and priority shipments.

• Maintain reports, cancel old inquiries, and assist Accounting with online invoicing.

【Working Hours, Working style】
8:00-17:00

【Working Location】
 Irvine, CA

【Salary, Benefit】
$49K-63K
・401K matching
・Health Insurance

【Holidays】
 Saturdays, Sundays, holidays

【Qualifications】
 ​​​​​​・Proficient of keyboard, Microsoft Office, AS400 system, Lotus Notes

Education/Field
・Bachelors degree required, any field of study

Experience/Field
・Entry level role, no experience necessary, 2-3 years of Sales Administration/Customer Service, manufacturing background is helpful

Language Skills
・Speak English and Spanish fluently and communicate well with others (employees and customers)
・Write correspondence legibly and intelligently

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