• New York, New York
• Food
• $80-85K
• Full Time regular employee
•  ​​​​​​​Shift-based schedule that includes hours during the restaurant’s opening time of 11:30am to 10:30pm
•  New

Job Description

Position
General Manager

Summary
A Japanese restaurant is seeking a General Manager for a ramen restaurant located in Manhattan, NY. This position will manage overall operations, oversee the restaurant’s day-to-day functions and deliver an exceptional dining experience aligned with the brand’s values and service standards. Proficiency in both Japanese and English is required.

Essential Duties
Day-to-Day Operations
• Maintain operational schedule including opening and closing of the restaurant
• Manage operational reports to senior management in a timely manner

Customer Operations
• Direct subordinates in customer service standards to ensure that all guests feel welcome and are given responsive, friendly and courteous service.
• Communicate and work with fellow managers to ensure guest service standards and efficient operations.
• Resolve customer complaints and report them to Company’s management
• Provide guidance to employees on cash and credit transactions with customers
​​​​​​​
Safety and Hygiene
​​​​​​​• Maintain safe, secure, and healthy restaurant environment by establishing, following, and enforcing sanitation standards and procedures in compliance with health and legal regulations
​​​​​​​
Food and Consumables Management
​​​​​​​​​​​​​​• Order food, drinks, and supplies inventory according to predetermined product specifications and received in correct unit count and condition.
​​​​​​​​​​​​​​• Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures
• Direct the maintenance of proper food holding and refrigeration temperature control points
• Support delivery to load and unload products

Product Management
​​​​​​​• Work with fellow managers to plan and price menu items

​​​​​​​Facilities and Equipment Maintenance
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs

Human Resources Management
• Exercise managerial discretion along with Company's HR department to ensure that the restaurants’ human resources activities are properly executed
• Make employment and termination decisions including interviewing, hiring, evaluating and disciplining restaurant personnel as appropriate
• Provide orientation of rules, policies and procedures; and oversee training of new staff
• Schedule management and direct labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
• Execute disciplinary measures based on monitoring of attendance of subordinates
• Monitor employee’s health and personal hygiene to prevent possible spread of viruses and bacteria
• Ensure staff meal money is properly collected and offered only at a given time following company policy
• Report and handle any on premise accidents by following the incident handling manual
• Conduct training of new exempt employees

General Assistance
​​​​​​​• Act as an effective team member to assist other managers for the Company
• Recommend operational policies to Company’s management to improve Company’s operational effectiveness and efficiency and compliance with laws, regulations and policies
• Perform other duties as assigned
• Perform non-managerial duties as needed or required due to business/scheduling needs
• Understand Company’s policies, procedures, standards, specifications, guidelines, and training programs.
• Keep learning skills and product knowledge as a role model for staff
 
Working Hours, Working style
​​​​​​​Shift-based schedule that includes hours during the restaurant’s opening time of 11:30am to 10:30pm

Working Location
Manhattan, NY

Salary/Benefit
$80-85K
Insurance(Medical, Dental, Vision), 401K 

Qualifications
- ​​​​​​​Bilingual in Japanese and English
- Proven restaurant management experience
- Strong leadership and communication skills
- Passionate about Japanese cuisine and delivering exceptional guest experiences
- Motivated by the opportunity to shape a new concept and grow with the business

Apply Now