• Bluffton, Ohio
• Manufacturing
• Depend On Experience
• Full Time regular employee
•  N/A
•  New

Job Description

Application Support Engineer

Regular
Bluffton, OH, US

The company is a world-class manufacturer of anti-vibration automotive components. Based, in Bluffton, Ohio, we offer a competitive wage and excellent benefit package to all Associates. Recognizing our Associates are our most valuable resource, The company offers a clean and safe working environment where Associates are able to develop and grow. Associates are offered medical with ability to achieve no weekly premium, dental, vision, 401(k) with company match, on-site medical clinic, uniforms and many other benefits. The company is currently looking to fill a  ​​​​​​​Application Support Engineer Position in our Bluffton, Ohio manufacturing facility.
 

GENERAL PURPOSE: 

​​​​​​​Our ERP, data collection, and web applications are at the heart of our success. The Application Support Engineer will work alongside the team to build new custom applications, and​ support the maintenance of our existing applications, ERP and data collection systems, and participate in the integration of DX technologies. This position will work with staff at multiple group companies to implement and maintain systems, while maintaining standardization.

ESSENTIAL FUNCTIONS: 

• Design, develop, support, and maintain new web-based, custom applications that support business needs and eliminate manual processes.
• Build dashboards, reports, and queries within business intelligence applications.
• Utilize advanced ERP capabilities and automations to provide solutions to business users.
• Troubleshoot and provide end-user support for ERP, data collection (barcode scanners and barcode printers), EDI, and other 3^rd party applications via the use of SQL queries, code reviews, logs, data analysis, performance monitoring, and testing.
• Coordinate with 3^rd party vendors and internal stakeholders for installations, testing, troubleshooting, supporting tickets, and case escalation.
• Spend time with business users and plant-floor staff to understand and learn business processes and design new solutions.
• Integrate BI and custom web applications with 3^rd party software and databases.
• Design new barcode labels to support both internal processes and external customer needs.
• Support EDI and Shipping Applications, including purchase orders, customer schedules, and shipment notifications.
• Support the implementation and integration of DX and automation technologies.
• Research and evaluate new technologies to streamline our processes and support our business.
• Demonstrate a strong willingness to learn new applications and solution techniques through self-guidance and experimentation.

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MINIMUM EDUCATIONAL AND EXPERIENCE REQUIREMENTS: The minimum qualifications needed to perform the essential functions of the job such as education, competencies, experience, knowledge and skills. This should include any specialized knowledge and expertise applicable to the job.

• Minimum of an Associate Degree in Computer Science, Information Technology, or Programming.
• Superior knowledge of using SQL to build reports, retrieve and update data, and troubleshoot (direct PL/SQL experience is a plus).
• Experience in creating, maintaining, and supporting SQL Server and/or Oracle databases.
• Proficiency with report writers, business intelligence software, and programming languages.
• Knowledge of ERP concepts and barcode technology standards.
• Strong experience with HTML and web development.
• Experience with developing custom web applications using Python/Flask is preferred.
• Maintaining applications on both Windows and Linux servers is required.

• The ideal candidate will be self-motivated, able to work efficiently and independently, and have good time management, organizational, and documentation skills.

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