• Wilmington, Massachusetts
• Transportation/ Logistics
• $45-50K
• Full Time regular employee
•  9:00-18:00
•  New

Job Description

Position
Operation Staff

Summary
This position is responsible for the arrangement of import / export shipments and processing required documentation within established deadlines and in compliance with customs regulations and company procedures.

Essential Duties
Primary Job functions
1) Perform Logistics functions
By booking with airlines, vessel companies, trucking companies, etc by inputting all necessary information to the AES filling to customs; by creating HAWB and MAWB label and applying to cargo; by processing invoices to send to customers; by sending all necessary shipping information and shipping documents to the appropriate party; by communicating effectively with customers, partners, vendors and staff and by demonstrating that our priority is our customer; by arranging for import shipment and coordinating with the airlines, custom brokers, trucking companies, etc; by tracking the delivery of exported and imported goods; by inspecting cargo; by packing and ensuring inventory list is correct; by troubleshooting any issues or problems and notifying appropriate management as necessary; by making suggestion for process improvement to management to prevent further issues and repeated problems; and by performing any administrative function as required by management

2) Provides customer and administrative support
By inputting all necessary information related to the profit report; by proper handling of E/L according to written procedure; by reporting balance amounts to customers periodically; by
filling E/L to customs according to regulations; by making an inventory list for each customer an reporting it periodically; by understanding all necessary information including applicable laws, and airline rules to ensure expedition of exports; and by performing any administrative function required by management.

Secondary Job functions
1) Manage time and resources
By using tools provided by the company (phone, fax, email) in order to maximize productivity and to accomplish tasks on time

2) Keeps management informed
By participating in meetings; and by reporting problems to management verbally or in writing in order to avoid confusion and further problems.

3) Performs general administrative duties
By writing and distributing reports and other correspondence; by distributing mail and faxes when necessary; by accurately filling and maintaining documents; by mailing an orderly, neat and clean work space; by making copies and by performing other administrative duties as needed.

Common job functions
1) Contributes to the team effort
By being flexible in work assignment; by covering for other staff as needed; and by accomplishing related tasks when requested.

2) Maintain professional and technical knowledge
By attaining job-related certification; by keeping up on industry trends; and by applying that knowledge to the job.

3) Acts on constructive feedback
By being open to feedback from peers, supervisors, and clients; by using the feedback to improve performance.

4) Maintain and improve processes
By monitoring supplies and informing the direct supervisors when inventory is low; by examining departmental work processes, research procedures, administrative procedures, etc; and by recommending changes where appropriate.

5) Upholds work standards.
By maintaining professional conduct and appearance; by realizing one’s own limitations and seeking assistance when needed; and by using established communication channels.

Working Hours, Working style
9:00-18:00

Working Location
Wilmington, MA
*An optional one-week training program in New York is available for those who wish to participate. This is not a requirement.

Salary/Benefit
$45-50K
 ​​​​​​Insurance(Medical, Dental, Vision) , HSA
 ​​​​​Company covers full health insurance premiums for employees and their dependents

Holidays
Saturday, Sunday, Holiday

Qualifications
- Strong attention to detail and adherence to procedures
- Basic computer and communication skills
- Preference for candidates with stable work history and long-term employment goals
- Experience in defense industry logistics is a plus
- Japanese language ability is a plus, not required

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