• Erlanger, Kentucky
• Manufacturing
• 40000-50000
• Full Time regular employee
•  0800-1700
•  New

Job Description

Position:
Japanese and English Bilingual Account Representative (Sales Administrator)

Summary:
A global supplier in the automotive industry is seeking a bilingual (Japanese/English) Account Representative for its North American operations. This entry-level position is ideal for candidates interested in sales administration, with the potential to grow into a Sales Representative role. The company values cross-cultural communication and provides opportunities to work with both domestic and international clients. The environment is multicultural, fast-paced, and focused on continuous improvement.

Essential Duties:
- Develop new clients and expand market share within the automotive industry across North America.
- Manage existing service accounts and establish new ones by organizing daily work schedules and client outreach.
- Prepare and submit quotes, product literature, and ensure products meet client specifications.
- Support mass production launches, coordinating between clients and suppliers, and managing all preparation activities.
- Monitor inventory levels, shipping schedules, and coordinate delivery.
- Collect proof of payment from customers.
- Address and resolve customer questions, concerns, and complaints related to products, quality, or engineering.
- Revise product pricing, negotiate with clients and suppliers, and create necessary documentation.
- Participate in kaizen (process improvement) activities to enhance job flow and accuracy.
- Submit activity and results reports, and maintain accurate sales records.

Working Hours, Working Style:
- Full-time, exempt position.
- Standard office hours with flexibility required for business trips, events, conferences, or training, which may include overnight stays.
- office-based work and travel to customer and supplier sites.
- On-call availability during office hours for urgent matters.

Working Location:
Erlanger, KY

Salary/Benefit:
- Up to $50,000 per year or DOE (Depending on Experience).
- Medical, dental, vision, and life insurance (no employee contribution).
- 401(k) plan with 4% company match.
- Business travel expenses covered.

Holidays
- Standard company holidays (details provided during interview).

Qualifications
- Bachelor’s degree in business, engineering, or a related field.
- Bilingual proficiency in English and Japanese (advanced Japanese not required).
- Strong interpersonal skills and ability to build relationships with clients and colleagues.
- Computer proficiency, especially with Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and manage multiple priorities in a fast-paced environment.
- Attention to detail and accuracy in documentation and reporting.
- Valid U.S. driver’s license (for travel to client sites).
- Understanding of Japanese business culture and comfort working in a multicultural environment.
- Must be legally authorized to work in the U.S.
- Previous experience in automotive sales or industry-related positions preferred but not required.

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