• Miamisburg, Ohio
• Automotive
• $43,680 - $47,840
• Full Time Temporary Employee
•  9-5
•  New

Job Description

Position
Sales Administrator

Summary
​​​​​​​Responsible for managing sales administration functions to ensure accurate and timely delivery of products to customers. This includes order processing, coordination with internal teams and carriers, customer service, and maintenance of related systems such as SAP and EDI.​​​​​​​

Essential Duties

• ​​​​​​​Coordinate the on-time delivery of products by releasing shipments and managing related data such as blocking/unblocking parts, tracking shipment quantities, and handling schedule deviations.
• Update and communicate customer sales demand on a weekly basis and support sales forecasting by sharing relevant customer insights.
• Retrieve and confirm EDI transmissions and resolve any daily errors.
• Schedule carriers for pick-up, monitor pickup windows, and follow up with carriers and customers regarding delays. Update routing information in SAP.
• Serve as the point of contact for all shipping-related concerns, schedule changes, discrepancies, and disputes over supplier performance ratings.
• Create scheduling agreements and sales orders in SAP, and manually manage these for non-EDI customers.
• Monitor the sending, receiving, and resolution of issues with EDI documents such as 856 ASN’s and 810 invoices.
• Create and maintain master data in SAP, including pricing, material records, and customer-specific tables.
• Coordinate pre-production shipments and ensure compliance with customer-specific new model requirements.
• Issue invoices and credit memos, manage retro billing, cost recovery, and resolve pricing discrepancies and returns.
• Monitor and interact with customer and carrier-related websites to retrieve and update shipping or order information.
• Provide after-hours support for urgent issues like stock shortages or blowouts and assist with Saturday shipping when required.
• Cross-train coworkers and create or update customer-specific work instructions as needed.
• Oversee end-of-life production activities, including countdown tracking and updating material status after final shipments.
• Investigate customer chargebacks, determine responsibility, and process credit requests as necessary.
• Track and report on delivery performance metrics and protect customer delivery ratings.
• (For specific customer accounts) Monitor specialized logistics systems, update packaging and contact data, and coordinate expedites using internal and external platforms.

Working Hours, Working style
​​​​​​​Full-time, 40 hours per week

May need to be available 24/7 including weekends and holidays as needed

Working Location
Miamisburg, OH

Salary/Benefit
​​​​​​​$21 to $23 per hour
Equivalent to approximately $43,680 – $47,840 annually (based on 40-hour week)

Holidays
Weekends and Holidays

Qualifications

• ​​​​​​​Experience with SAP and EDI systems
• Strong organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Availability for after-hours and weekend support
• (For specific accounts) Familiarity with systems such as CMMS/eDDL, GPIRS, and logistics platforms preferred

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