• Maryville, Tennessee
• Trading
• 57K
• Full Time regular employee
•  9:00-18:00

Job Description

Position
Account Representative II

Summary
Processes customer’s inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design delivery or service matters. Develops sales contacts and performs limited sales functions. Under supervision performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, may check work of support or earlier levels of sales or trading workers. Customers are typically domestic.

Essential Duties​​​​

• Provide customer service, sales correspondence, site visits, meeting minutes, resolve issues with US Customs, HTS codes as needed.
• Provide effective telephone & written communication with customers, suppliers, brokers, freight forwarders.
• Calculate purchase orders based upon customer requests, forecasts, inventory levels, safety stock, and lead time
• Analyze your monthly sales & gross profit numbers.
• Analyze your customer AR Aging & collection of AR.
• Analyze & monitor your Inventory Aging.
• Provide explanations to sales manager for section manager report.
• Provide information for compliance related issues.
• Generate quotations, perform calculations & mark-ups, negotiate pricing, resolve pricing issues with customers & suppliers, and approve sales invoices under 40k.
• Manage annual budget for accounts.
• Acquires new clients through sales, promotions, and development.
• Controls Inventory & scheduling shipments.
• Originality or ingenuity is required.
• Other duties and special projects as assigned.
• May check work of support staff or earlier levels of sales, customer service or technical staff.
   

Working Hours, Working style
9am-6pm, M-F, Fully onsite

Woking Location
Maryville, TN

Salary/Benefit
57K
+Insurance, PTO etc...

Qualifications
​​​​​​​ ​​​​​​​​​​​​​​ ​​​​​​​To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 
•    Must have a Bachelor’s degree in Business Administration, sales, marketing, finance, economics, or Management
•    3 to 6 years related experience.
​​​​​​​
COMPUTER SKILLS
•    Must have proficient knowledge of Microsoft Office: Word, Outlook, & PowerPoint
•    Intermediate to advanced knowledge of Excel including formulas, pivot tables, VLOOKUP, etc.

LANGUAGE SKILLS 
•    Must be able to read, write, and speak English. 
•    Excellent verbal/written communication skills. 
•    Ability to comprehend instructions, correspondence, and memos.
•    Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
•    Good analytical skills.
•    Knowing Japanese or Spanish a plus but not required.

MATHEMATICAL SKILLS 
•    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, and decimals. 
•    Ability to compute rate, ratio, and percent.

REASONING ABILITY 
•    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
•    Ability to prioritize and support multiple assignments simultaneously. 
•    Strong communication and interpersonal skills. 
•    Proactive and flexible with the ability to learn quickly. 
•    Detail oriented and conscientious to produce consistently high-quality work. 
•    Excellent organization skills. 
•    Clear thinking with a continuous improvement mindset.


​​​​​​​​​​​​​​ ​​​​​​​PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•    While performing the duties of this job, the employee is frequently required to walk, stand, talk and hear.  
 ​​​​​​​•    The employee is occasionally required to stoop, bend, kneel, crouch or crawl, reach, climb, use hands and finger, handle or feel objects, tools, or controls and reach with hands and arms.
•    Occasionally drive a vehicle.
•    Lift and/or move up to 20 pounds. 
•    Specific close vision, distance vision, peripheral vision, and depth perception. 
•    May require long hours sitting and staring at a computer monitor.
 

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