• Maryville, Tennessee
• Trading
• 52K
• Full Time regular employee
•  9:00-18:00
•  New

Job Description

Position
Account Representative I

Summary
To support sales management to grow and sustain current business and manage risk. Maintain the highest levels of customer satisfaction through various accounting, processing, and communicative activities. 

Essential Duties

• Manage Maryville’s core business including Pricing control and spot quotation.
• Material Quality and PCR/ECI management.
• Program launch and phase out.
• Troubleshooting and team support for abnormal decision-making.
• Customer/ Supplier meeting facilitation.
• Manage abnormal costs, mitigate financial risks, and monitor profitability as it relates to sales and supply chain management.
• Manage and track KPIs / FMDS and monthly review and reporting of monthly vs. actual financial results and projections
• Review quarterly reviews from our customers' "supplier report cards," and systematically manage customer comments and complaints in an effort to provide excellent customer service and ensure that our customer's needs are being met in a timely and professional manner.
• Internal coordinating/facilitation (material damage, accounting issues, invoicing issues, follow-ups, etc.).
• Support and apply SOPs correctly so to ensure TAI is compliant with all standards.
• Actively engage with existing customers to identify needs and potential business opportunities.
• Actively pursue kaizen activities and standardization measures to control costs and systematically manage these items (i.e. kaizen reports).
•  Other duties and special projects as assigned.

Working Hours, Working style
9am-6pm, M-F, Fully onsite

Woking Location
​​​​​​​Maryville, TN

Salary/Benefit
52K

Qualifications
​​​​​​​To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

• Must have a High School diploma or GED required. Bachelor’s Degree preferred.
• Minimum 1-3 years’ experience in sales or supply chain management.

COMPUTER SKILLS

• Must have proficient knowledge of Microsoft Office: Word, Outlook, & PowerPoint
• Intermediate to advanced knowledge of Excel including formulas, pivot tables, VLOOKUP, etc.

LANGUAGE SKILLS

• Must be able to read, write, and speak English.
• Good verbal/written communication skills. 
• Ability to comprehend instructions, correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Good analytical skills.
• Knowing Japanese is a plus but not required.

​​​​​​​MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, and decimals.
• Ability to compute rate, ratio, and percent.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to prioritize and support multiple assignments simultaneously.
• Strong communication and interpersonal skills.
• Proactive and flexible with the ability to learn quickly.
• Detail oriented and conscientious to produce consistently high-quality work.
• Excellent organizational skills.
• Clear thinking with a continuous improvement mindset.

SPECIAL REQUIREMENTS (Licenses, certifications, etc.)

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is frequently required to walk, stand, talk and hear.  
• The employee is occasionally required to stoop, bend, kneel, crouch or crawl, reach, climb, use hands and fingers, handle or feel objects, tools, or controls and reach with hands and arms.
• Occasionally drive a vehicle.
• Lift and/or move up to 20 pounds.
• Specific close vision, distance vision, peripheral vision, and depth perception.
• May require long hours sitting and staring at a computer monitor.

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