Position
Import coordinator

Summary
The Import coordinator position carries out all customer service activities such as data entry,
quote, billing, responding to inquiries, processing orders and handling issues in a prompt,
courteous and effective manner. This position is to ensure smooth clearance and delivery to the
import customer. The import coordinator will be in contact with US Customs and Border
Protection as well as other government agencies such as the Food and Drug Administration.

Essential Duties
Duties include, but are not limited to the following. Other duties may be assigned.
 Coordinate shipments with the importer
 Get a cost quote from each Vendor. Create and submit a quotation to the customer.
 Work instructions to Vendor (Warehouse, Truck, Steam Ship Line, Packing, Rigging & Install Equipment, etc)
 Approve vendor invoices
 Receive checks from accounting for terminal charges and other service fees
 Bill entries to the customer and our Group compnay, confirm receiving for correct amount.
 Data entry
 If necessary, apply for Post Summary Correction and Protest to correct customs information.
 Up load, payment to Pier Pass, Clean Truck Fee
 Audit and maintain files
 Ensure the accuracy of all documents
 Education for new employees
 Additional Duties and Responsibilities as need

Working Hours
8:30~17:30

Working Location
Torrance, CA 

Holidays
土日祝日

Qualifications
Duties include, but are not limited to the following. Other duties may be assigned.
Position requires efficient time management skills in order to meet customer schedules and deadlines.
The position requires effective communication with all parties involved, including the customer, warehouse, trucking, branch offices and government agencies. Accomplishes
all tasks as appropriately assigned or requested.

People Contact
Primary contacts will be with our employees, accounting staff, customers, steamship line, terminals, Customs Border Protection, FDA, trucking companies and other vendors, as well as other outport brokers.

Decision-Making
Position requires some decision-making skills and problem resolution skills on an administrative level.
Qualifications
Preferred qualifications for this position are a background in logistics coordination, US Customs procedure, and Tradepoint Alliance System.
Position requires good people skills, communication, organizational and computer skills.
Education and/or Experience
Minimum High School diploma required; 2 to 4 years college education or equivalent work experience in warehousing, trucking, and/or freight forwarding preferred.