• Minneapolis, Minnesota
• Manufacturing
• 70-85K
• Full Time regular employee
•  8：30-16：00

Job Description

【Position】
Outside Sales

【Summary】
Outside Sales acts as primary contact for existing clients, and is responsible for overall account servicing, maintenance, retention, business expansions and client satisfaction of the assigned existing clients including Original Equipment Manufacturers (OEM), End Users, and Distributors and for developing them as stable clients for IKO. This position is also responsible for exploring and developing new business opportunities (new clients) as well as assisting Inside Sales staff of IKO when needed.
【Essential Duties】

Manages and grows existing accounts/clients

Account Management Builds and maintains sustainable relationship with key personnel in each of the assigned clients through periodical contacts by phone, e-mail or visit. Establishes sufficient and periodical on-site presence to be known by key decision makers of clients. Brings printed catalogues and makes product presentations to customers (current and prospective clients). Secures opportunities to quote on customer requirements and follows up on quotations submitted to customers. Negotiates prices and terms of contracts with clients as appropriate. Arranges appointments with customers when requested by Sales Manager, General Manager or President. Takes care of visitors/ guests for joint call or meeting. Performs routine follow up calls to ask for orders. Assesses the needs of clients and actively seeks opportunities for additional business, by contacting clients to discuss their needs and to explain how these needs could be met by specific products or services of IKO. Conducts post-sales follow-up, ensuring that clients are fully satisfied with all aspects of products & services provided by IKO. Troubleshoots client issues/ inquiries regarding pricing, delivery, purchasing, accounting, engineering, production, and field service in order to achieve the best client satisfaction. Determines sales plans and pricing strategies and projects expected sales volume and profit for existing and new products related to specified accounts. Generates and maintains a credible forecast for the assigned accounts and territories and provides the information on a regular basis to Management. Register and maintain new contacts and potential accounts in assigned territory in CRM. Sales Report/ Internal Administration Reports client-related information acquired through communication with clients to Management (Sales Manager and General Manager) on all such occasions (as frequently as possible). Prepares periodical reports on client needs, problems, interests, and competitor activities to Management. Reviews progress/ result, analyzes variances and takes any necessary recovery actions. Report expected include the following (not all inclusive): Quarterly: Activity Report as well as resetting target and establishing action plan for next 12 months with Managers Monthly: Mileage report for Company Car, Activity Report on Target Accounts to Manager and CPP leader (when requested) while establishing detail action plans for next 3 months with Managers. Weekly: KPI sales activity report (calls, emails and visits) to Managers Participates in sales meetings including branch meeting(s), Product/Sales Training, District Sales Meeting and reporting to branch office as requested by Management. Maintains and updates account information (e.g. contacts, emails, inquiries, leads, meetings, quotations, phone calls, and visits) and files in the company’s designated system (CRM) to share information. Develop and receive orders from a minimum of 12 new clients per year. Sales Inquiries/Quotations Administration Register and submit inquiry in CRM, and details of inquiry with forecast to NT and branch office (Inside sales team) Maintain and update account information in CRM: customer meeting notes and key customer contacts Issue quotations to customer Follow-up on all open inquiries and quotations and update CRM information if necessary. Inventory Control (with client) Monitors inventory status of each assigned client and works with appropriate personnel and Department to arrange/ adjust order placement and control appropriate inventory level based on the previous order history and forecast. Assists inventory control and periodically performs inventory counts.

Develops new business opportunities

Identifies prospects through research and develops sales strategies on each prospect. Identifies key decision makers, concerns and needs of the prospects by asking thoughtful and probing questions. Conducts cold calls to initiate contact with prospective clients. Schedules appointments and meets with prospects, and conducts in depth presentations and dialogues. Conducts technical presentations and demonstrates how IKO products/services will meet prospective client needs. Initiates, leads, and directs company’s new business proposal and proposal efforts. Manages sales pipeline to drive new business opportunities to commercial success.

Participates in marketing activities

Attends and participates in trade shows/exhibition (approximately three or four times a year) to grow the company’s business and representing the company in any other capacity as needed. Serves as point of contact for external associations and develops and maintains a high value business relationship with the referral sources. Stays abreast of industry news and trends, products, competitors and other market situation, and works with Management to identify business opportunities.

【Working Hours, Working style】
8：30-16：00

【Working Location】
Home office base Required to live within 45 minutes’ drive from Minneapolis

【Salary, Benefit】
$70K-85K (Maximum 90K, but at least 5 years’ experience in the bearing industry is preferred)

【Holidays】
Saturday Sunday Holiday

【Qualifications】
Education & Experience: Bachelors degree and 5 years of sales experience or equivalent combination of education and experience.
Language: Must be able to read, write, and communicate fluently in English.
 

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