• Torrance, California
• Food
• $64-80K
• Full Time regular employee
•  M - F 9:00am - 5:30pm
•  New

Job Description

【Position】    
A Japanese food ingredients company is currently seeking an Account Manager to join their team.

【Summary】
Ideal candidates should have previous experience in Sales in the food industry, particularly with a focus on ingredients sales.

This position is responsible for developing and promoting the Company products at the designated areas in order to increase the profit of the company as well as maintaining the existing customer base.

【Essential Duties】
Sales Promotions
- Contacts potential customers both in person by phone and by email on a daily basis.
- Identifies sales prospects and contact them and other accounts as assigned.
- Determines customers’ needs; plans a sales strategy to sell the products.
- Responsible for developing the sales strategies for designated areas and updates the strategies frequently to match the management’s decisions.
- Develops and maintains sales materials to be presented to the customers.
- Conducts sales and technical presentations and introduces promotional products to both existing & potential customers
- Develops sales relationship with customers by following up frequently.
- Develops sales and action targets and submits monthly action plan; Actively implements the strategic sales plan accordingly.
- Follows up on new leads and referrals resulting from sales activities.
- Communicates with existing and potential customers seeking sales opportunities as well as identifying market trends.
- Submits weekly activity/call reports concerning customer-related (sales) activities; keeps the Management informed.
- Responsible for reporting customer related activities frequently.
- Recommends management for tradeshow/convention plans and preparation.
- Develops greater knowledge and familiarity with the Company products and as well as industrial knowledge.

Customer Service
- Responsible for answering customers’ sales & technical questions and inquiries about the products.
- Stays involved and works closely with customers for smooth transactions.
- Provides information regarding current pricing, changes in service, and discontinuance of items.
- Supports Shipping Team and/or communicates with customers if necessary.
- Handles and gathers necessary information regarding customer complaints related to the quality of the
products inquired, communicates and shares information with the manager for the resolution to ensure customer satisfaction.

OTHER
- Seeks constant improvement, more efficient and less expensive ways and means in work processes.
- Performs special projects and other miscellaneous duties as assigned by management.
- Maintains high ethical standards in the workplace.
- Reports all irregular issues and problems to management for solution.
- Maintains good communication with management, office staff members and outside contacts.
- Complies with all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
- Supports co-workers and other departments when requested by management.

【Working Hours】
M - F 9:00am - 5:30pm ( lunch: 1 hour)
Business trips: 3 times  in 2 months

【Working Location】
Torrance, CA

【Salary, Benefit】
$64-80K Exempt
Medical (PPO), Dental, Vision (for employee and their dependents)
401k (after 1yr employment)

【Holidays】
Sundays, Saturdays, Holidays
Sick Leave, PTO

【Qualifications】
- Flunency in English
- 2+ years of experience of ingredients sales or sales in the food industry preferred.
- Familiality with Japanese culture
- Excellent writing and comprehension skills in English
- Basic computer skills: word, excel, outlook, etc.
 

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