・Define technical/non-functional requirements of customer’s business system ・Design, develop, plan and deploy the system change and/or code, while discussing technical aspects with outsource vendors ・Estimate and plan efforts necessary for system change and code deployment ・Troubleshoot system error and/or software bugs, and provide a workaround. ・Propose reasonable solutions to the root cause of system error and/or software bugs. ・Design system behavior or use case scenario and develop program code to meet the requirement ・Provide necessary documents for effective support ・Acquire and apply knowledge of new technology ・Collaborate with senior engineers to identify and solve variety of problems ・Participates in multi implementation projects or customer supports ・Follow project schedule (WBS) for projects ・Follow support service plan for maintenance support ・Performs system tests (integration test, regression test, performance test) ・Proposes improvements of client’s business system ・Follow or assist Grade3 engineer for documenting, configuring, and testing tasks in project or support

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12/21/2023   Job No. 11872