• Dallas, TX,
• System Integration
• $80K-
• Full Time regular employee
•  9：00－18：00

Job Description

Essential Functions: a. Provide product and technical support for all versions of Microsoft’s core business applications (i.e. Windows, Office), as well as virtualization environments built on Azure, Microsoft Hyper-V, and VMware. b. Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever, M365, SharePoint, Exchange, Active Directory, etc.). c. Network monitoring and issue resolution for WAN and LAN connectivity, routers, firewalls, and other security products. d. Perform tasks detailed in support tickets assigned, and document actions taken to resolve issues, client contact information, network diagrams, expenses, etc. in an efficient, professional and timely manner. e. Interface with clients and vendors to implement projects and resolve technical issues to client satisfaction. f. Onsite travel is required. Remote work is available only when the engineer does not need to be onsite. g. Participate in mandatory training. h. Collaborate with other team members to achieve team goals. i. Share and support the activities of other team members. j Contribute to the improvement of department services, revenue/profitability, and procedures. k. Understand and incorporate the company values, mission, guidelines and policies (as described in Employee Handbook and other documents) into daily work. l. Build and nurture positive working relationships with clients, co-workers and business associates.

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