• Elk Grove Village, Illinois
• Transportation/ Logistics
• 45K~60K
• Full Time regular employee
•  8:00~17:00
•  New

Job Description

【Position】
Sales Coordinator

【Summary】
 The Sales Coordinator primarily supports Sales Executives and Sales Directors in their role to develop new business. The position works closely with the branch operations, product teams, and the Sales Executives/Directors to support the full life cycle of the business development process as needed. This position is in a branch office of the International Freight Forwarding (IFF) Group.
 
【Essential Duties】
Account and Customer Service:

• Support Sales Executives and Sales Directors in delivering custom solutions, quotations, proposals, and other information to accounts by obtaining such information from operations, products, and other internal sources.
• Serve as the first point of contact for clients, internal operations and sales team.
• Assist Sales Executives and Sales Directors to ensure escalated customer inquiries related to sales opportunities are met by working with the operations, products, and U.S. and overseas offices.

Support of Sales Executives and Sales Director
·Assist Sales Executives in preparing proposals and quotes based on customer needs.

• Actively participate and assist Sales Executives with the implementation of new customers during the onboarding process.
• Support Sales Executives in creating and maintaining operational SOPs, as needed.
• Support the request for quotations (RFQ) and request for information (RFI) process lead by the sales team.

【Working Hours, Working style】
8:00-17:00 (Mon-Fri)
Hybrid(3 days at office)

【Working Location】
Elk Grove Village, IL

【Salary, Benefit】
$45K~60K(DOE)

【Holidays】
Weekends, holidays

【Qualifications】

Minimum Required Qualifications

​​​​​- Two years of experience in the Freight Forwarding Industry required.
- High School Diploma or GED required, associate’s degree preferred.
- High level of organizational and time management skills

·Prior sales experience is preferred.

• Demonstrated ability to provide excellent customer service.
• Outstanding problem-solving, prioritization and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to remain professional, confident, and patient at all times.
• Must be able to work effectively and contribute value with limited direction.

 

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