• DFW Airport,
• Transportation/ Logistics
• $16-$18 / hr (DOE)
• Temp to Perm
•  Starting as part time around 4 - 8 hour/ day between 9:00 - 18:00

Job Description

OPERATION and CUSTOMER SERVICE -Handles various phone call and e-mails from customers and overseas agents. -Handles and resolves various complaint and claims from customers. -Coordinates inquiries and orders from customers and overseas agent. -Provides quotation to the customer and rate to other branches/oversea offices. -Handles daily shipment arrangement such as scheduling a pick up, delivery, sending pre-alert document, tracing the shipment status, providing inquiring information with entry document, invoicing. -Maintains clients steady billing cycle; monitoring all shipment invoices states, informing outstanding invoices with backup documents if any. -Handles warehouse work: receiving, loading/unloading, packing/re-packing, keep cleanliness and tidiness. -Maintains selling rates, monitors costs and provides service, negotiates the costs and selling rates with maximum profit. OTHER & MISCELLANEOUS -Any project that is assigned by Manager and/or the company. -Seeks constant improvement, more efficient and less expensive ways and means in work processes. -Performs special projects and other miscellaneous duties as assigned management. -Maintains high ethical standards in the work place. -Reports all irregular issues and problems to management for solution. -Maintains good communication with other managers, staff & outside contacts. -Complies with all company policies and procedures. -Responsible for maintaining a clean and safe working area.

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